TomTom GO Navigation 4+

Not possible to log in

*Adjusting the review - thank you for clarification. However, this is highly counterintuitive, so please think about other login model*

I purchased a subscription for my private email address via TomTom, but when logging on an iPhone you can only log via AppleID, and need to purchase the subscription again. Not possible to log in to account with a different email address used on other platforms. Useless..

Odpowiedź dewelopera ,

Hi there, thanks for revising your ratings. Your feedback helps us to improve service for everyone and it's logged for review. Cheers! ^Jas

Terrible routing

When I was driving to Montenegro from Poland through Croatia I tried to go through the Peljesac bridge, but unfortunately Tom Tom didn't know that that bridge existed and it persistently tried to guide me to take the ferry. When i turned on the option "avoid ferries" Tom Tom told me that there were no other ways to go there. Fortunately for me I had Google Maps and it showed me the way without a ferry right away.
Next time, I was near Dubrovnik and I tried to get to the location of my hotel - when I typed the address Tom Tom showed me zero results - once again Google Maps helped me and lead to the destination. On the way back to Poland, I gave Tom Tom a last chance - I was near Zagreb and I was heading to Hungarian border. I double checked the map and Tom Tom was not guiding me through Slovenia. On the way to the destination there were some kind of road works (couldn't take a turn) and unfortunately Tom Tom decided to lead me through Slovenia (had to buy viniette for 7 km or so). It’s worth to mention that Google Maps on the other person's phone suggested me to take another way (I could have avoid going through Slovenia) but I decided to listen Tom Tom and that was a big mistake. That is a first and the last time I used Tom Tom.

Odpowiedź dewelopera ,

Hi there, we are sorry to hear that you have had such a bad experience with the GO Navigation app. Normally, the problems you describe should not occur. We have passed on your feedback & disappointment to the relevant team. We will make sure to work on it. In the meantime, please ensure the search modifier on the app is set on 'Whole map' and you have all the required map regions of your country installed on the phone (Main Menu / Maps / Add and install all the required map regions). Thank you' ^Harry

Good, but there’s room for improvement

The best truck navigation app I’ve ever used!
Over the past 5 months, I’ve traveled through 15 European countries with it, and I plan to keep using it. I’m using the paid subscription, and it’s absolutely worth it. Convenient navigation, truck parameter settings, and stable performance make this app extremely useful on the road.

However, there are a few important suggestions for improvement:
1. Add a “+” button on the main screen so that drivers can report accidents, mobile speed cameras, traffic jams, or the absence of them in real time. At the moment, only fixed speed cameras and major traffic jams are shown, but real road conditions change quickly.
2. Add a “+” button for parking areas to allow users to leave helpful comments such as:
• whether the parking is large or small
• if water is available for truck drivers
• whether the toilet is free or paid
• if there are showers
• whether there is a grocery store nearby, etc.
Currently, all this information has to be searched for in Google Maps reviews — it’s inconvenient and time-consuming.

P.S. It’s a good app, but unfortunately, you can’t fully rely on it. Just recently, I was driving from Kraków toward Radom and almost got stuck: the road was closed for construction, but the navigation didn’t reflect that at all.