ViCare 4+
Viessmann Climate Solutions SE
-
- Free
- Offers In-App Purchases
Screenshots
Description
ViCare - the best way to connect to your Viessmann heating system.
New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.
Feel secure
Warmth and reassurance in one
● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily
Save costs
Set your preferred room temperature and save money when you’re away from home
● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone
Peace of mind
A direct connection to a professional you trust
● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance
Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program
Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.
Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/
____________
Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.
Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
____________
Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html
What’s New
Version 3.26.0
- NEW hardware support: air purifier Viessmann Vitopure AP (only in selected countries)
- NEW for Savings Assistant: hot water savings shown in kWh metric
Ratings and Reviews
Problem bwith connection
5 of 10 times it shows that it's not connected while i have great signal range in my location...
When it is connected it seems to be very useful-U should try to solve it.
Developer Response ,
Chcielibyśmy przeanalizować opisaną sytuację i znaleźć rozwiązanie dla Ciebie! Prześlij nam wiadomość e-mail z krótkim opisem lub zdjęciami/zrzutami ekranu oraz numerem seryjnym modułu komunikacyjnego na adres customer-care+pitasmith2811@viessmann.com Przepraszamy za wszelkie niedogodności, pita smith! #WeCare
Nice and user friendly
The app is neat and user friendly. Provides all necessary configuration options for my boiler and also detailed information about temperatures and other diagnostic params. What would be nice to add is an ability to automatically set the internal clock of the boiler. Older boilers have a non-replaceable battery that runs out with time. Every power failure, even a short one, resets the internal clock. IMO the gateway connected to the boiler could synchronize it automatically without user intervention. The battery is hard to buy anywhere and requires an engineer to replace it. But first of all a thorough research to find the symbol of the battery to even know what to search for.
Hot water schedule issue
One thing that annoys me is an issue with hot water schedule.
I setup hot water to be available at 6:30am during workdays and 8:00am during weekends and today (Monday), according to information in the app, hot water will be available at 8am and I confirm hot water was not available after 6:30am. This applies to all workdays so I had to align start time to be always the same - which means more gas consumption.
Not sure if this issue is related to the app or to the furnace.
I’m using the app with Vitodens 222F, type B2TF.
App Privacy
The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Viessmann Climate Solutions SE has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 313147938
- Address
- Viessmannstr. 1 35108 Allendorf (Eder) Deutschland
- Phone Number
- +49 6452700
- info@viessmann.com
- Size
- 437 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Italian, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Viessmann Werke GmbH & Co. KG
- Price
- Free
- In-App Purchases
-
- Monthly 18,99 zł
- Yearly 164,99 zł