Cockpit ITSM 4+
Cockpit ITSM
Desenvolvida para iPad
-
- Grátis
Capturas de ecrã
Descrição
Cockpit IT Service Manager is all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system.
Cockpit IT Service Manager is available in a Private Cloud or On Premise.
Service Desk: Bridge the gap between the IT service and the end-users
- Self-service portal
- Incident declaration
- Service catalog
- Knowledge base
- Service status
- Report publication
Ticketing: An ITIL-designed solution for your IT department
- Incident management
- Problem management
- Request management
- Change management
- Release management
- Changelog publication
- Project management
- SLA / OLA Management
- Approval process
- Workflow automation
- Synchronization service
- Email to ticket
Asset management: A powerful ITAM for your business
- CMDB - Infrastructure (servers, network components, etc.)
- CMDB - Office (workstations, phones, etc.)
- Automated inventory
- Software management
- License management
- Supplier management
- Contract management
- Data center plan
Monitoring: A sentinel to watch your technology landscape
- Hardware (SNMP)
- Networks (SNMP)
- Systems
- Databases
- SAP solutions
- Cloud services
- Web sites
- Jobs
Productivity: A toolbox to strengthen service delivery capabilities of your IT team
- Task scheduling
- Time tracking
- Knowledge base
- Electronic document management
- Password vault
- Logbook
- Maintenance schedules
Analytics: A data visualization and consolidation app, all in one place
- Client satisfaction survey
- Service status
- Availability / SLA reports
- Metrics (systems, networks, databases, SAP solutions)
- Daily monitoring reports
- Consolidated reports
Novidades
Versão 5.6.0
- Office: Mobile device inventory
- Office: Displays type-specific fields
- Vault: UI improvements for secure data view
- Tickets: Added possibility to create a ticket in the name of an active end-user without SSP access
- Tickets: Standardization of author and assignment options when creating a ticket from different sources
- Tickets: Allow task assignments to any team that can receive the ticket
- Tasks: Added missing validations on duration and execution date
- Administration: Improved Cockpit license management
- Administration: New VIP flag for end-users
- Improvements and bug fixes
Privacidade da app
O programador, Cockpit ITSM, indicou que as práticas de privacidade da app podem incluir o tratamento de dados conforme descrito abaixo. Encontrará mais informação na política de privacidade do programador.
Dados não recolhidos
O programador não recolhe quaisquer dados desta app.
As práticas de privacidade podem variar, por exemplo, consoante as funcionalidades utilizadas ou a idade do utilizador. Saiba mais
Informação
- Fornecedor
- Cockpit ITSM
- Tamanho
- 29,4 MB
- Categoria
- Empresas
- Compatibilidade
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- iPhone
- Requer o iOS 15.0 ou posterior.
- iPad
- Requer o iPadOS 15.0 ou posterior.
- iPod touch
- Requer o iOS 15.0 ou posterior.
- Mac
- Requer o macOS 12.0 ou posterior e o processador M1 da Apple ou posterior.
- Apple Vision
- Requer o visionOS 1.0 ou posterior.
- Idiomas
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Português, Alemão, Chinês simplificado, Espanhol, Francês, Holandês, Inglês, Italiano, Japonês, Polaco
- Idade
- 4+
- Copyright
- © 2024 Cockpit ITSM SAS
- Preço
- Grátis