Concetti Check 4+

Customer Help Care Kit

Icona

    • Free

Screenshots

Description

The Concetti “Check” App is the ultimate way to interact with the Concetti service team.

With Concetti “Check” our Hot Line and Spare Parts teams are just a click away.
Log in and let yourself be guided by our highly specialized support technicians.

The Concetti “Check” App allows you to:

• Live chat and video-chat with our Hotline for quick and easy troubleshooting
• Avail yourself of the Augmented Reality feature for easier fault-finding
• Live-chat using the your Smart Glasses
• Attach a photo or video of any fault you are experiencing
• Use the Multi-Lingual Function for quick and simple interaction
• Assist the Concetti team during a Remote Service Call (Teleservice-tool required)

And that is not all! With the Concetti Check application you can carry out multiple operations:
• Access our FAQ and Knowledge Base areas for easier maintenance and troubleshooting
• Open a Service Ticket or a Spare Part Ticket
• Check the status of your open and closed tickets
• Extract data from files
• Request information regarding new formats, modifications and upgrades.

What’s New

Version 7.3.0

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

App Privacy

The developer, Icona, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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