Russell by Rheem 4+

Connect . Install . Service

Rheem Manufacturing Company

Designed for iPhone

    • Free

iPhone Screenshots

Description

We’ve Designed Russell by Rheem for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app.

Whether you’re on a residential service call or installing 40 units at a major site, the free Russell by RHeem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.

With Russell by Rheem for Contractors and eligible air systems, you can easily:

Install
- Set up systems quickly and easily with the new Bluetooth® setup
- Monitor operating parameters from your phone while charging outdoor units
- Verify system setup with access to system operating status
- Quickly check for alarms

Service
- Diagnose active alarms and alarm history
- Check system operating status
- Easy step-by-step parts replacement and system setup

The Russell by Rheem for Contractors app also offers powerful support for all of our air products, with a new Product Technical Support design that is easier to use and more accurate than ever:
- Access installation instructions
- Search parts lists
- Download manuals
- View tech sheets
- Research consumer literature

Track Warranty information
- Scan and confirm model and ownership details
- Check warranty status and share HVAC systems warranty certificate

Research
- Find up-to-date rebate information
- Research financing options
- Offer extended warranty
- Confirm AHRI information and certification for HVAC systems

What’s New

Version 1.8

We’ve updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
- Added Outdoor Unit Tonnage and Stages to the System Operating Status list for M1 Bluetooth enabled products
- Fixed some issues with Dark Mode display
- Performance improvements and bug fixes

App Privacy

The developer, Rheem Manufacturing Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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