BlaBlaCar: Carpooling and Bus 4+

I like the app, but I have a bad thing about the pasager cancel ability. The pasager books the ride, if he doesn’t want to go he can cancel the ride even is 2 hours before the ride, this thing make the driver to lose a client because nobody books a ride in the last 2 hours or less. I think that it could be a BAN for people who books a ride and cancel the ride when is less the 10 hours for example or the driver receive some money or something because is not his fault. Thanks!

That “exact location” feature should be perfectly detailed/explained on how it works. Can be confusing especially for new BlaBlaCar users.

If the driver is willing to get the passanger from a closer or another location then the one set as departure, could also be an option/checkmark when offering a ride.

Where is My Alerts section? I’ve set few alerts that I no longer need as I’ve found another way to reach where I wanted, and I’m still getting email alerts that I can’t stop them as I can’t find where from within the app. This is the worst experience adding the fact that I’ve unchecked email alerts and left only normal notifications in the app. Now my email is flooded with tens of offers that I don’t need. Really bad experience here.

Contacting the driver: for an app that I think was made to facilitate fast travelling, it is like you struggled to make contacting the driver, the worst experience. I just want to find a way to ‘go there’, call the driver and quickly clarify the details, and get there.

Please help, this app has huge potential, good development but small things like my alers can make us the users, just uninstall the app.
Thanks for the work so far. Huge potential, but..

Since you added “exact location” I can’t find a single ride or, if I’m lucky, at least after one week after I needed it.
No one (or extremely few) would cross an entire city to pick you up from you front door. At least in my country and in most part of south Europe. It’s just the way it is.
Giving start and destination city is enough, rest of details can be completed on telephone or sms/message AFTER initial agreement.
I have used more than happy your app until this “update” with exact location “feature”, and I was able to find almost every time I needed more than one ride per day (often more than 3-4). Now I couldn’t find even a single ride on a week based on exact Location. So I must go with “trial-error”, checking manually as many “favorite/possible” location I can think of l, as a starting point for drivers. Even so, I barely find a ride a week after the day I needed it.
So, you must revise the app, if you want someone continue to use it anymore and make Totally optional “exact location”. Better yet, hide it or remove it completely.
As in many other cases, was much better before. At least was working as expected.
Thanks !
Adrian