Bolt: Cere o cursă 24/7

Name: Bolt: Cere o cursă 24/7
Rating: 4.8 (127200 reviews)
Author: BOLT TECHNOLOGY OU

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Doar pentru iPhone

Gratis · Conceput pentru iPhone

127 K evaluări
Vârstă

4+
Ani
Categorie

Călătorii
Dezvoltator

BOLT TECHNOLOGY OU
Limbă

RO
+ încă 43
Dimensiune

328,6
MB

iPhone

Simplifică-ți deplasările cu Bolt! Indiferent dacă ai nevoie de o cursă prin oraș, de transfer la aeroport sau de o trotinetă cu care să te strecori prin trafic, aplicația noastră îți permite să te deplasezi cu încredere și confort. DE CE SĂ ALEGI BOLT? - Ceri o cursă în câteva secunde: ai parte de curse sigure și accesibile, cu șoferi de top. - Tarife transparente: vezi prețul cursei în avans, fără surprize. - Opțiuni multiple de plată: plătești în siguranță cu cardul de credit/debit, Apple Pay, Google Pay sau numerar. COMANZI UȘOR: - Deschizi aplicația și introduci destinația. - Alegi diferite categorii de cursă în funcție de nevoile tale (Confort, Premium, Electric, XL și altele). - Urmărești șoferul în timp real. - Ajungi la destinație în confort și îți evaluezi experiența. SIGURANȚA PE PRIMUL LOC: Unele funcționalități de siguranță ale Bolt cer ca aplicația să ruleze în fundal. - Buton pentru asistență de urgență: alertează discret Echipa noastră de siguranță în caz de urgență. - Înregistrare audio a cursei: înregistrează audio în timpul curselor pentru un plus de siguranță. - Număr de telefon ascuns: informațiile tale de contact rămân confidențiale când apelezi șoferul. PROGRAMAREA CURSELOR: Ai nevoie de transfer la aeroport sau de o cursă dimineața devreme? Poți programa curse cu până la 90 de zile în avans, începând cu 30 de minute înainte de ora dorită. *ÎNSCRIE-TE LA BOLT PLUS PENTRU A ACCESA FUNCȚIONALITĂȚI PREMIUM! Profită la maximum de Bolt, cu Bolt Plus. Bucură-te de beneficii exclusive care îți economisesc timp și bani, făcând fiecare cursă mai simplă și mai convenabilă. *BOLT DRIVE: Ne angajăm să atingem obiectivul Net-Zero până în 2040. Prin urmare, extindem flota de mașini electrice și hibride din Bolt Drive, serviciul nostru de car-sharing. În plus, aplicația îți permite să închiriezi trotinete și biciclete electrice Bolt. *LIVRARE DE COLETE Folosește opțiunea „Trimite un pachet” pentru a aranja livrarea rapidă și convenabilă a unui colet în orașul tău. Bolt — platforma globală de mobilitate partajată disponibilă în 50 de țări și în peste 600 de orașe. În 2019 ne-am schimbat numele din Taxify în Bolt. Bolt este alternativa perfectă la serviciul de taxi, cu care ai parte de curse rapide, sigure și accesibile. Este simplu să ceri curse în aplicație, indiferent dacă ești navetist, pleci într-o călătorie sau ai treburi de rezolvat. Așadar, data viitoare când ai nevoie de o cursă, alege Bolt! *Serviciile Bolt diferă în funcție de locație. Verifică aplicația pentru a vedea disponibilitatea în orașul tău. Obține venituri conducând cu aplicația Bolt Driver. Înscrie-te: https://bolt.eu/driver/ Ai întrebări? Contactează-ne la info@bolt.eu sau pe https://bolt.eu Urmărește-ne pe rețelele sociale pentru actualizări, reduceri și oferte! Facebook — https://www.facebook.com/BoltRomania Instagram — https://www.instagram.com/bolt_romania X — https://x.com/Boltapp

Evaluări și recenzii

4,8

din 5

127 K evaluări

Took my money for a trip I did not make
10.08.2023

O R Micu
I will not pay with card anymore, as the driver did not arrive, though he made the trip (without me), and charged my bank account. Appreciate the small charge for trips for chstomera and the discounts, but the app takes most of the money while the drivers get very few considering that they make all the investment( courses, car maintanance, gas, time and stress in the city traffic) and the Revolut takes money just because of the app. This makes the drivers angry and picky because their income is so small, and the customers have so little trust in the company. Then, drivers are allowed if only min 1 year experience, allowed from different city, there is no limit of max number of cars per region, and no control of the time spent by drivers working in that day( base work plus bolt work). Overall, I don’t support paying so much money just for an app with flaws. They don’t even have their own navigation tool, they send the driver so often to a different address, and the the clint must pay the waiting time of the driver.
Took my money for a trip I did not make
10.08.2023

O R Micu

I will not pay with card anymore, as the driver did not arrive, though he made the trip (without me), and charged my bank account. Appreciate the small charge for trips for chstomera and the discounts, but the app takes most of the money while the drivers get very few considering that they make all the investment( courses, car maintanance, gas, time and stress in the city traffic) and the Revolut takes money just because of the app. This makes the drivers angry and picky because their income is so small, and the customers have so little trust in the company. Then, drivers are allowed if only min 1 year experience, allowed from different city, there is no limit of max number of cars per region, and no control of the time spent by drivers working in that day( base work plus bolt work). Overall, I don’t support paying so much money just for an app with flaws. They don’t even have their own navigation tool, they send the driver so often to a different address, and the the clint must pay the waiting time of the driver.
The Popesti Leordeni map is horrendous
22 nov.

Skonp
I am, certaintly, a very loyal Bolt customer for many years. I use both the car and scooter modes, but my most used is the scooter one. I am much faster and I reach my destinations faster in Bucharest. But not this one. Today I had a drive in the outskirts of Bucharest, in the town of Popesti Leordeni. I got my scooter; usual drive, nothing "musty" going on. I park my scooter near a Driving School which had a gap between the little staircase and outer edge of a wall. I attempt to close the app, nothing happens. Then I try to park it opposite of an vase. Parking was successful. Then I am met by an old couple which was managing the store. They shouted at me, suggesting to move the scooter already parked on the other side of the street (this vase was 5-6 meters away outside of the specific shop,and was the size of the gen 3 Bolt scooter, so I couldn't accidentaly block the entry). They agrily pushed the scooter toward the street. Then I tried contacting support. I was more suprised than the store owners that harrassed me: the lady told me to leave the scooter as is, because it wasn't blocking any "traffic", like it couldn't become an hazard for the other drivers or the pedestrians. I was also in a rush at that time. Please check the surrounding area of where the scooter has been parked, because there are tens, if not hundrets of gaps like this where you could park the scooter just fine.

Răspunsul dezvoltatorului
Hi, we’re glad to hear that you enjoy using our scooters in Bucharest, but we’re very sorry about the incident you faced in Popesti Leordeni. We understand how frustrating it must have been to deal with the parking issue. This has been noted and will be shared with the relevant team for consideration as we continuously work to improve the experience.
The Popesti Leordeni map is horrendous
22 nov.

Skonp

I am, certaintly, a very loyal Bolt customer for many years. I use both the car and scooter modes, but my most used is the scooter one. I am much faster and I reach my destinations faster in Bucharest. But not this one. Today I had a drive in the outskirts of Bucharest, in the town of Popesti Leordeni. I got my scooter; usual drive, nothing "musty" going on. I park my scooter near a Driving School which had a gap between the little staircase and outer edge of a wall. I attempt to close the app, nothing happens. Then I try to park it opposite of an vase. Parking was successful. Then I am met by an old couple which was managing the store. They shouted at me, suggesting to move the scooter already parked on the other side of the street (this vase was 5-6 meters away outside of the specific shop,and was the size of the gen 3 Bolt scooter, so I couldn't accidentaly block the entry). They agrily pushed the scooter toward the street. Then I tried contacting support. I was more suprised than the store owners that harrassed me: the lady told me to leave the scooter as is, because it wasn't blocking any "traffic", like it couldn't become an hazard for the other drivers or the pedestrians. I was also in a rush at that time. Please check the surrounding area of where the scooter has been parked, because there are tens, if not hundrets of gaps like this where you could park the scooter just fine.
Răspunsul dezvoltatorului 23 nov.
Hi, we’re glad to hear that you enjoy using our scooters in Bucharest, but we’re very sorry about the incident you faced in Popesti Leordeni. We understand how frustrating it must have been to deal with the parking issue. This has been noted and will be shared with the relevant team for consideration as we continuously work to improve the experience.
No way to write reviews for drivers
14.06.2023

39462f
The lack of a review page on this app is appalling. Went on a trip and everything was ok until I hit the 5 star rating on my driver and then he demanded money because I had “messed up his car” and he had to cancel his next trip to go clean it. The mess was some alleged lint that I had left on the one seat I occupied. He made me clean his car before asking me to reimburse him for the damages and after I told him I had no money on me he asked for a tip in the app. I ended up giving him the money and wanted to write a review of the whole incident (also for the fact that during the whole trip he was using his spare phone, not focusing on the road and making passive aggressive gestures that I didn't notice until after). As I found out, there is no way to write reviews for drivers and no way to change your rating if something happens after you submit it. This driver could have done this hundreds of times and no one would know because bolt does not have the necessary features. After this ordeal I reached out to their customer support page about the “driving while not paying attention to the road” side of the situation and got a pending response that they received my message and their team will get back to me shortly.
No way to write reviews for drivers
14.06.2023

39462f

The lack of a review page on this app is appalling. Went on a trip and everything was ok until I hit the 5 star rating on my driver and then he demanded money because I had “messed up his car” and he had to cancel his next trip to go clean it. The mess was some alleged lint that I had left on the one seat I occupied. He made me clean his car before asking me to reimburse him for the damages and after I told him I had no money on me he asked for a tip in the app. I ended up giving him the money and wanted to write a review of the whole incident (also for the fact that during the whole trip he was using his spare phone, not focusing on the road and making passive aggressive gestures that I didn't notice until after). As I found out, there is no way to write reviews for drivers and no way to change your rating if something happens after you submit it. This driver could have done this hundreds of times and no one would know because bolt does not have the necessary features. After this ordeal I reached out to their customer support page about the “driving while not paying attention to the road” side of the situation and got a pending response that they received my message and their team will get back to me shortly.
Not Serious
09.03.2021

Nesinthyas
At least 5 times i got drivers that would go in another spot and wait till i cancel so they could cash without driving! Ofc i would not so they were forced to dance by saying I didn’t show up! At least 15 times i got drivers 15 min away from me when i had drivers around me. Made sure to check if that’s how it was by canceling just because the driver was 20 min away and a driver 2 min away took my ride after!i pointed this out to Bold Support, they just said well we checked and it’s true “you didn’t show up” or “well he was the only one available” ....if i order a ride means i’m in a hurry!!! been late to work at least 4 time because of this! Even today i ordered a ride and he came in 15 minutes! Not normal! i’m not throwing money out the window cus i don’t have what to do with them, make the app unavailable for the drivers that are further than even 10 min away!
Not Serious
09.03.2021

Nesinthyas

At least 5 times i got drivers that would go in another spot and wait till i cancel so they could cash without driving! Ofc i would not so they were forced to dance by saying I didn’t show up! At least 15 times i got drivers 15 min away from me when i had drivers around me. Made sure to check if that’s how it was by canceling just because the driver was 20 min away and a driver 2 min away took my ride after!i pointed this out to Bold Support, they just said well we checked and it’s true “you didn’t show up” or “well he was the only one available” ....if i order a ride means i’m in a hurry!!! been late to work at least 4 time because of this! Even today i ordered a ride and he came in 15 minutes! Not normal! i’m not throwing money out the window cus i don’t have what to do with them, make the app unavailable for the drivers that are further than even 10 min away!

Vă mulțumim pentru că folosiți Bolt! Actualizăm regulat aplicația pentru a oferi o experiență de înaltă calitate în mod constant. Această actualizare include remedieri de erori și îmbunătățiri ale performanței. Vă place Bolt? Vă rugăm să lăsați o recenzie! Feedback-ul dvs. ne ajută să ne îmbunătățim.

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