Cargus Mobile 4+
Take Cargus with you
Urgent Cargus SA
Proiectată pentru iPad
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- Gratuit
Capturi de ecran
Descriere
Cargus Mobile app lets you easily send and track your parcels and manage your deliveries all in one place. You can locate the nearest Cargus Ship & Go Point for parcel drop-off or collection- right on your smartphone. Download the Cargus Mobile app to customize when and where you wish to receive or send your parcels.
Available receiver features for a great experience:
• Find and follow your deliveries in transit
• Update your delivery location or your delivery date
• Get notifications to know the new status of your parcel
• Find a Cargus Ship & Go location near you
• Redirect to the nearest Cargus Ship & Go location to pick up at your convenience
• Quick access to Cargus Contact Center for support
• Instant LiveChat with one of our support members
• Search your list of shipments by tracking numbers
• Guest view for fast access at just a touch of a finger
• Easy and secured account registration for more convenient tracking
• Personalisation of notifications so you decide how you want to be informed • Courier review to help improve the experience with Cargus services
• Delivery options for each parcel so you are always in control
Thank you for using the Cargus Mobile app! Have feedback or questions? Email us at mobile.app@cargus.ro
Noutăți
Versiune 3.1.1
Bucură-te de noua experiență Cargus și împrăștie vestea:
• Un aspect nou și îmbunătățit al aplicației
• Optimizări de performanță pentru o interacțiune mai rapidă
• Corectare erori (bug-uri)
Evaluări și recenzii
Used the app twice for sending packages
It worked just fine. Payment with card was ok. Status updates work good. Sent 2 packages so far and I'll sent the 3rd one today. Don't think I'll have any issues. One of the previous packages contained a laptop so it was fragile and it got to the destination with no problems. I think this service is very good compared to others in Romania!
Terrible communication and blatant ignorance
I was not contacted when my package arrived although I had my email, phone number and sms available. It said it was “in deposit”, but it never came. I had to go out of my way to ask where it was.
As the 7th in queue for the livechat I had to wait more than a staggering 45 minutes when I was promised only 5 minutes of waiting. After all of the trouble already caused I was treated with short uninformative messages and was blamed for not picking up my package in time(keep in mind I never knew i was supposed to pick it up. I was never told anything. This is a delivery company). It was sent back to the original country. The agent didn't provide me with any official papers for the package being sent back which I need to be able to get the products again. A few days passed and livechat wasn't even an option anymore. I had to leave a message and wait for response. After almost a month I haven’t received ANY help. Deplorable services. I most definitely don't recommend this app or company to anyone.
Live chat waiting time > 30 min
I had an issue with a package and i tried to use the livechat. I was number 2 in the waiting queue for more than 25 minutes. Waiting in queue means staying active in the app, because otherwise you will be disconnected due to inactivity. As a user i would like to send my question to the operator and leave the app, and later to get back and see the reply. Now, if you don’t stay active in the chat, it will just disconnect you and no one will answer even if you left all the details in the chat. Maybe use a template for users to introduce as many information when they initiate a conversation so the operator can answer in chat after the user disconnects and if this is impossible send the information as an email with the conversation transcript.
Confidențialitatea aplicației
Dezvoltatorul, Urgent Cargus SA, a indicat că practicile de confidențialitate ale aplicației pot include gestionarea datelor conform descrierii de mai jos. Pentru informații suplimentare, consultați politica de confidențialitate a dezvoltatorului.
Date utilizate pentru a vă urmări
Următoarele date pot fi utilizate pentru a vă urmări în aplicațiile și site-urile web deținute de alte companii:
- Date privind utilizarea
Date asociate cu dvs.
Următoarele date pot fi colectate și asociate identității dvs.:
- Informații de contact
Date care nu sunt asociate cu dvs.
Următoarele date pot fi colectate, însă nu sunt asociate identității dvs.:
- Localizare
- Informații de contact
- Identificatori
- Date privind utilizarea
- Diagnoză
Practicile de confidențialitate pot varia, de exemplu, în funcție de funcționalitățile pe care le utilizați sau de vârsta dvs. Aflați mai multe
Informații
- Furnizor
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Urgent Cargus SA s-a identificat drept comerciant pentru această aplicație și a confirmat că acest produs sau serviciu este conform cu legislația Uniunii Europene.
- Număr DUNS
- 366420094
- Adresa
- ATOMISTILOR NR 99-115 077125 Magurele România
- Număr de telefon
- +40 723121470
- radu.bratiloveanu@cargus.ro
- Dimensiune
- 40,1 MB
- Categorie
- Utilitare
- Compatibilitate
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- iPhone
- Necesită iOS 13.0 sau o versiune ulterioară.
- iPad
- Necesită iPadOS 13.0 sau o versiune ulterioară.
- iPod touch
- Necesită iOS 13.0 sau o versiune ulterioară.
- Mac
- Necesită macOS 11.0 sau o versiune ulterioară și un calculator Mac cu procesor Apple M1 sau o generație ulterioară.
- Apple Vision
- Necesită visionOS 1.0 sau o versiune ulterioară.
- Limbi
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Română, Engleză
- Vârstă
- 4+
- Copyright
- 2023 © Cargus SRL
- Preț
- Gratuit