MyEnel (Romania‪)‬ 4+

PPC Energie S.A.

Designed for iPad

    • Free

Screenshots

Description

With MyEnel you easily manage your electricity or gas contracts, ask for help in any problem and discover the Enel world, directly from your mobile phone.

MyEnel is a dynamic application through which you can:

• Manage more consumption points for electricity and natural gas;

• Self reading the electricity or gas index and track consumption trends more easily;

• View the last 12 invoices issued and payments;

• Pay the bills for one or more places of consumption;

• Save data card for easier and faster payments;

• Modify your contact information;

• Choose to receive the invoice attached to the email;

• Setting up notifications and promotional messages;

• Find out the balance of the invoice without being authenticated in the application;

• Get quick answers to your questions and suggestions.

We are waiting for your recommendations and suggestions regarding MyEnel app on the email address: mobile.ro@enel.com.

What’s New

Version 4.9.15

We are constantly updating the app so you can enjoy the best experience.
Thank you for being our customer!

Ratings and Reviews

3.8 out of 5
665 Ratings

665 Ratings

BazAndreas ,

Ios12 iphone 6

Was working fine and smooth but its weird now feels slow also starts slower now

Developer Response ,

Hi! Please, make sure you have a stable internet connection. If the situation has been fixed in the meantime, please reevaluate the grade given to the MyEnel application. Have a nice day! The Enel Team

Loredana Grigore ,

Credentials not recognized

After the last update, I was logged out of my account. Now, when I am trying to log back in, I receive an “authentification error” message. Even though the password is correct, it will not let me log in. I tried even to reset it, but no matter what new password I choose, it says it does not respect the criteria (but all of the passwords I tried to set were respecting all of the criteria). I hope you will sort out this BUG ASAP. Looking forward to seeing this solved instead of receiving a standardized reply with a password example as other users that reported this problem have received.

Developer Response ,

Hello, Loredana! If you encounter problems during the reset, please try again and set a simple password, of the form Temp@1234 or Temp123!. If what you reported persists, please send a screenshot with the displayed error, along with other information you consider necessary, to the e-mail address: mobile.ro@enel.com. If the situation has been fixed, please help us reevaluate the grade given to the application. Have a nice day! Enel Team

alexcrl00 ,

Disappointed

I don’t think I’ve used a slower app than this one… every 3 months the app logs me off from my account, although entering the correct password, says that invalid login, while on the PC the same password works just fine. Resetting the password is a dream with this app, never works, it says technical problem encountered try again later, no matter how late you try, same error. It would be nice if such a huge company can hire capable developers that know what customers want and know how to make the app work.

Developer Response ,

Hi, we encountered a malfunction of the MyEnel platform. At this moment the platform is functional. Please re-access the application. If the situation persists, send us all the details at mobile.ro@enel.com. If you don't encounter any more problems, please help us reevaluate the grade given to the application. Have a nice day! The Enel team

App Privacy

The developer, PPC Energie S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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