Netop Remote Control OnDemand allows a remote technician to securely access your iOS device and troubleshoot issues or provide assistance.
To create a connection with your device, a support technician must have an account on the Netop Remote Control Portal (portal.netop.com).
Netop Remote Control is a remote access software that helps reduce tech support costs, meet compliance standards, and instantly connect to devices from anywhere in the world. With the most robust security features on the market, Netop Remote Control provides the access you need without compromising security.
Key Features of the OnDemand app:
- Share your entire screen with a support technician
1. Only install the OnDemand application if a support technician using the Netop Remote Control Portal requests it.
2. Launch the app.
3. The support technician will provide you a 9-digit session key or a link that pre-fills the session key.
4. Enter the session key on your iOS device and initiate the connection.
5. Enable screen broadcasting to share your screen.
We’ve fixed a connectivity issue.
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Up to six family members will be able to use this app with Family Sharing enabled.