Capturi de ecran
Signal Care Assistant is your personal consultant for a permanent well-being. The mobile application offers access to information about your Signal Iduna health packages, interactive map of medical clinics network in Mediqa Net, features for scheduling new medical appointments, create and send information and documents for reimbursement file, useful documents available for download, digital member card for authentication in the clinic.
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I cannot see my acount details
I used this app while working at a different company and had the Signal Iduna health insurance. When I changed the company I thought I had to create a new account, but this is not possible, since the personal identification number is the same. I can log in into the app, but I cannot see my account details anymore when clicking on My card or on My insurance. Moreover, when trying to add a new appointment it doesn’t work, it says that I have to re-login and renew my session. I have done this multiple times, I have also uninstalled and reinstalled the app, nothing works. How can I fix this?
Răspunsul dezvoltatorului ,
Hello, we are sorry for the inconvenience. Please send us an email at email@example.com with your name and personal identification number in order to investigate the issue and find the right solution. Thank you.
The app keeps crashing when I try to upload files from my ipad.
Please fix this.
Can’t use the app
I tried signing up for a new account with my personal information and it didn’t work. Then I tried to log in (I thought maybe it was created anyway) and it gave me another error that there is no account associated with the information. When I try to register again for a new account, the app gives me an error again, that there is already an account registered with this information. So I’m stuck because I can’t use the forgot password button (email address is not recognized) and can’t register. Also, there’s no help desk available so here I am :(
- Signal Iduna Asigurare Reasigurare S.A.
- 55.4 MB
Necesită iOS 10.0 sau o versiune ulterioară. Compatibil cu iPhone, iPad și iPod touch.
- © Signal Iduna Asigurare Reasigurare S.A.
Până la șase membri ai familiei vor putea utiliza această aplicație prin activarea Partajării familiale.