UBS & UBS key4 4+
Mobile Banking
UBS AG
-
- Free
Screenshots
Description
This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.
If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL
Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.
How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.
Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.
What’s New
Version 14.5.1
Small improvements and bug fixes.
Release notes: www.ubs.com/mobile-release-notes
Ratings and Reviews
Unresponsive
The app is very unresponsive in IOS.
- cards sub-menu crashes all the time, it’s really slow, not to mention that it doesn’t display new cards proprely. It shows the new cards with the name of the old canceled cards.
- anything related to cards is slow and crashes
- sub menus log me out; and require me to log back in with access app; which ia very dumb! Once i am logged in, it is me, you don’t need to recheck that it is me every sub menu!
Compared to the mobile banking apps of other backs, this one is quite bad.
Not to mention that the important options are so hidden or not even avaliable that it’s stupid. I had to google how to enable internet purchases, and nobody even knows how to do ot from the app, so i had to do it from the website.
Money transfers to prepaid card lock the money for 24h+, and i can’t use them, so what’s even the point of the prepaid card?
Lots and lots of small annoyances for what should be VERY straight forward, fast and simple.
The whole app is overcomplicated and slow
Developer Response ,
Thanks for your feedback and please excuse the inconvenience. We've just placed your feedback with our specialists and flagged it as high priority. In the meantime, we thank you for your patience and understanding. Best regards, Your UBS Mobile Banking team
UBS apps are really crappy..
Especially when you need it the most. I think I will change my bank because of this. F**k it! I’m done
Edit: yes, so sometimes, when I enter the app, the message with « technical error, our experts are making everything possible etc.. » pops up too often. And sometimes the app logs in, sometimes not. Imo: Increase the threshold time for that message to pop up and you will fix it, I suppose. I have the latest iOS version and latest UBS apps, and also good internet connection, idk why that message pops up. Next time I’ll do a screen record and send it to you by e-mail. Cheers
Developer Response ,
Thank you for your feedback. We are working on reducing the instances in which this message is shown. So that it will be only shown in cases where it is absolutely necessary. In the meantime we thank you for your patience and understanding. Best regards, your UBS team.
App Privacy
The developer, UBS AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- UBS AG has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.
- Size
- 810.7 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, French, German, Italian, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2020 UBS AG
- Price
- Free
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