Description

Whether Car-Net or We Connect, connectivity meets intuitive design in the new app for your Volkswagen mobile online services. Register your Volkswagen and use the We Connect app as a direct connection to your vehicle*. With all the benefits. 
 

The Volkswagen We Connect app benefits for you at a glance:

• Quick, intuitive access to comprehensive vehicle information and your vehicle status.
• Control convenient vehicle functions by using your smartphone as a remote control. For example, you can easily programme your optional auxiliary heater using the We Connect app. You can even lock and unlock your doors** and luggage compartment remotely.
• Find your Volkswagen faster – your latest parking position is just a tap away.

• Send your next destinations to the navigation system effortlessly
• Even more helpful functions for electric vehicles. Check the charge level of your battery, for instance, or start and stop the charging process.

Thanks to the simple in-app registration and the new Volkswagen ID, your vehicle can connect to your smartphone even more quickly.


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*Availability of the services described depends on both the vehicle and its equipment. Find out about compatibility at www.volkswagen-carnet.com.
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be signed online with Volkswagen AG. For We Connect Plus, you have 90 days from when you receive your vehicle to register it at www.portal.volkswagen-we.com and use the services for the full duration of the agreed, free period.
**Usage requires an identity check in the form of Volkswagen Ident verification.

What’s New

Version 5.6.7

Keep up to date with key events. For instance, if a driver message lights up, you can now receive an email notification, too. Simply select this option in your vehicle settings under ‘Notifications’. If your contract is expiring, the app will now let you know. Head to ‘Licences’ in the ‘Vehicle’ menu to go straight to the We Connect shop and extend it.

Ratings and Reviews

4.5 out of 5
372 Ratings

372 Ratings

Samijuju ,

Problems

after the last update, the service partner has been deleted and no one else can be set. One proposal - to display on the application the oil level, as is the case with the application for Audi.

Developer Response ,

Dear Samijuju, thank you for your feedback. We regret to hear you are encountering issues with We Connect app. We are constantly working on developing the app for the best user experience. Please know that we remain at your disposal for any issues you might encounter. You may contact us at weconnect-support@volkswagen.de or at 031 2295251. Best regards, Your We Connect Team

kraken 540 ,

Connection is very slow

I would classify this app as barely functional. The app has some serious lag when it comes to the vehicle status. AC function is very hit and miss, it hasn't worked 9 out of 10 times I tried it. In fact just as I was typing this review it worked for the first time after 2 days. Also please make it so the app has smart home integration such as alexa,Siri and Google assistant so you guys are at least on feature parity with Tesla.....a car with these options from 2012......

Developer Response ,

Dear kraken 540, thank you for your feedback. We regret to hear you are encountering issues with We Connect. In order to assist you, please email us at weconnect-support@volkswagen.de or call our direct line 031-2295251 (around the clock, 7 days a week). Best regards, your We Connect Team!

Walid Moussa ,

Car-Net

Excellent Application.
You can improve and fix some issues because in some cases the App. Says there is no véhicule assigned to this user name!!!
I wonder why!!

Developer Response ,

Dear Walid Moussa, thank you for your feedback and rating! Regarding any issues you are experiencing, please contact us at carnet-support@volkswagen.de or at 031-2295251. Best regards, Volkswagen Digital Services

App Privacy

The developer, Volkswagen, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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