foodora Czechia: Food Delivery 4+

Vzor pro ostatní jak musí fungovát delivery služba. Rychle a snadně!

Děkujeme za pochvalu našich služeb, máme velkou radost, že vám vyhovují a budeme se snažit, aby tomu tak bylo i nadále. Mějte krásný den, Tým Dáme jídlo

Just downloaded an application and tried to order some food. But can’t - An unexpected error occurred

Hello, Paul. I am really sorry, that you could not order. If you wanted to use the discount coupon, please make sure that you have a verified phone number with a Czech area code on your customer profile or contact us with a screenshot at zakaznici@foodora.cz. We will check it out. Have a nice day, Cili from foodora team

I have been waiting for a response from support for over a week, although they claim to respond in 24 hours. I spent 480 crowns on food which turned out to be terrible. Here's the thing: This & That was offering free mac and cheese on orders over 400 crowns. I was not brought the promised macaroni and cheese, I specifically spent money on it. I wrote to support and they responded for a very long time. they answered that they did not see macaroni and cheese in the order, of course, this is a promotion as a gift. Why did I wait so long for an answer? I wouldn't be writing this review and wasting valuable time if you would have responded quickly and refunded it. I'm waiting for your answer, in any case, I will not leave it like that.

Order number: w7pl-zfrr

Hello, thank you for the order number. I checked the situation and found that my colleague replied to you a few days ago. As an apology for the missing free gift, she credited you with a discount coupon. We have notified the restaurant and I hope that next time you will recieve your order properly. Once again, we apologize for the incomplete order and the misunderstanding in the first e-mail. Have a nice day, Cili from the foodora team