Genesys Cloud Communicate 4+

Genesys Telecommunications Labs, Inc

    • Free

Screenshots

Description

Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.

- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.

What’s New

Version 2024.40.0

- Fixed an issue where the mobile app would keep ringing after the call was answered on another client
- Fixed an issue where the region picker was not showing translations
- Fixed a layout issue on the dial pad for right-to-left languages
- Localization improvements

App Privacy

The developer, Genesys Telecommunications Labs, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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