My Optus 4+
Made for you
Optus Mobile
-
- Free
Screenshots
Description
The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it.
* Take control of your connection
View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps
* SubHub
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus
* Shopping experience
Making it even easier to shop and buy with us
* Messaging
Access 24/7 support at your fingertips
* Payments made easier
Make fast, secure and easy payments
* Not an Optus customer?
You can still download My Optus App to experience the Optus network and shop our latest deals
Help & Support:
https://optus.com.au/support
Optus Privacy Policy:
https://www.optus.com.au/about/legal/privacy
What’s New
Version 10.11
We’ve updated the app to bring you more meaningful experiences every day:
• Improvements to Digital ID for a simple, secure and convenient way to prove your identity.
• Updated to prepaid activation enabling a more seamless experience for porting your number from other carrier.
• Accessibility improvements and minor bug fixes.
Ratings and Reviews
Case-sensitive email input in login form
URGENT FIX IS REQUIRED
I had to spend almost an hour on a phone with support just to realize that the login form in the app is case sensitive!!!
The email address has to be in UPPER CASE in my case. Otherwise I get the message saying that the My account is not linked to this SIM.
Doesn’t work
I couldn’t login in
Developer Response ,
Hi there - I'm sorry to hear you're having trouble logging into the app. That sounds very frustrating and is not the experience we want to provide. Can you please send a screenshot through of the error message you're seeing along with your mobile number to myoptus@optus.com.au and we'll investigate for you. Thanks - the My Optus app team
Digital id setup is broken
Setup digital is is broken in new version. After passport photo and face recognition app is hung on the step with “check your details “
Developer Response ,
Hi there, sorry to hear you are having trouble with your digital ID. Please update to the latest version of the app and if you are still having trouble please reach out to our 24/7 Social Media Care Team via our Facebook (Optus Help) or Twitter (@optus_help) pages, so they can assist further. Thanks - Mary
App Privacy
The developer, Optus Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Optus Mobile
- Size
- 190.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Optus Mobile Pty Ltd 2019
- Price
- Free