NANLINK 4+

When I try to login, app crashed

Sorry for causing you such trouble during the App login. Our R&D team has received your feedback and is working hard to fix this bug. You can download the latest version of the NANLINK APP and try to see if you can log in now. If you still cannot log in, you can record your screen and send the video to support@nanlink.com. We’re waiting for your follow-up feedback and sincerely hope the NANLINK APP can help you more.

After updating the application, the lamps (sticks) on charge began to flicker. Before the update, there was no such scab. Please correct)

После обновления приложения, лампы (палки) стоящие на зарядке стали мерцать. До обновления таковой параши не было. Исправьте пожалуйста)

Dear user, may we know what model of light fixture you are using? In order to ensure that you can use our application properly, please provide more details or video by emailing support@nanlink.com. We will do our best to assist you. Thank you for your support.

After updating the application does not find the device. What I just did not try to do constantly does not find and everything. I do not know what you broke there, but return everything as it was! It's just impossible you have ruined so much footage for me. It's horrible! If it continues like this I will recommend to all my friends to never buy your products and to buy your competitors products. I'll make a huge video review and ask everyone to post it on their social networks! Let you be ashamed at last!

Dear MishaPhoto, we're so sorry about the happen of this matter. I heard that our colleague has already helped you to resolve this issue. If you have any other questions or concerns, please feel free to contact us at any time. In the latest update of the APP, we reorganized the logic of the entire App operating system to avoid the impact of previous abnormal data on subsequent use, so all existing data on the system was cleared this time. We guarantee that such a situation will not occur in the future and deeply apologize for any inconvenience this may have caused you!