Packeta 4+

Name: Packeta
Rating: 4.5 (24 reviews)
Author: Zásilkovna s.r.o

Zásilkovna s.r.o

- 4,5 • Оценок: 24

- Бесплатно

Снимки экрана (iPhone)

Описание

Try Between us service! The easiest way how to send a parcel to another person in Czech, Slovak, Hungary and Romania. You can use our pick-up points or home delivery service.
It's fast, without queues and long waits. No more paperwork, long forms or printing labels. All of that from 2,5 €.

What's in the app?

Send a shipment - Between us
No more paperwork, forms or printing labels. With our mobile application, in which you can find the Between us service, you can send a shipment in a moment. All you need is a phone and an online payment. You can pay online with card or via Apple Pay.

Returning the shipment
Do you need to return a shipment to the e-shop? No problem. The application enables a simple return of the shipment, you only need to enter the code that you received from the e-shop. You don't need to fill in anything else.

Tracking
Thanks to the detailed tracking of the shipment and the connection with our system, you will know exactly where the shipment is located.

Push Notifications
Be informed. The app will notify you immediately when the shipment is ready for pickup.

Delivery points
Thanks to the interactive map, you can search for the nearest delivery points in the area. At the same time, the built-in filter allows you to select those places where you can pay by card, for example. You will then find a description of how to get there, including photos or opening hours, in the details of the delivery point.

Shipment archive
In the shipment archive, you can view all your shipments that have ever been paired with your account.

1 нояб. 2024 г.

Версия 1.26.1

Option for quick feedback of our services, including easier app rating
Minor fixes and improvements

4,5 из 5

Оценок: 24

Awesome, but if the brunch is full, I want to see this info as it is in website

Otherwise brunch is simply not visible on the map in app

Hrozná služba/terrible service

Nikto neodpovedá na telefón, roboty odpovedajú na poštu, ktoré nepomáhajú s riešením problému, stratil som 70€!

No one answers calls, emails are answered by bots that do not help with the solution of the problem lost 70€!

Dobrý den, náš kamarád ZET zvládá vyřídit základní požadavky, například prodloužit úložní dobu zásilky. Kolegové ze zákaznického servisu tak mají prostor věnovat se složitějším případům. Pokud potřebujete vyřešit komplikovanější požadavek, doporučujeme zavolat na číslo +420 216 216 516. Když řeknete „operátor“, dojte k přepojení přímo na někoho z našich kolegů. Nikča, tým Zásilkovny

Плохой сервис

Приложение работает, но я не могу никак иначе высказать своё недовольство качеством сервиса, кроме как написать отзыв на приложение!!
Дозвониться не получается т.к. стоит заслон в виде голосового ассистента, поддержка в чате не отвечает (в рабочее время естественно), ждал 3 часа ответа, так и не дождался.
Посылка три дня не меняет свой статус (будние дни, между прочим). Ни с кем связаться и узнать, что случилось я не могу((((

Good day,
we regret your negative experience with our services. If any of your shipments have been on the road for a long time, please contact us at the e-mail address - info@zasilkovna.cz, we will be happy to help you. We'd love for you to limit your rating to how our mobile app works. Thank you. Klára, Tým Zásilkovny

Разработчик Zásilkovna s.r.o указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.