RIU Hotels & Resorts 17+
RIU guest info
Riu Hotels & Resorts
Designed for iPad
-
- Free
Screenshots
Description
The new RIU app is full of benefits for you! Download it and keep it by your side throughout your holidays.
What can you do?
- Book your holidays in an easy, secure and convenient way at the Lowest Price Guaranteed
- Check the details of your booking
- Access your Riu Class account. Not a member yet? You can register and start making the most of all the benefits!
- Check in online to avoid queues when you arrive
- FInd out about the services and facilities available at your hotel
- Book tables at most of our restaurants and spa treatments, request room cleaning or minibar
refills...
- Notify the hotel of any incident that comes up during your stay
Start enjoying your RIU experience now! And if you like, you can let us know what you think of the new app.
We would love to hear your comments so we can carry on making it better each day.
If you have any problems, please contact us via webmaster@riu.com.
What’s New
Version 4.76.0
We continually update our app to improve it and to make your experience with us as enjoyable as possible. The most recent update includes:
- Correction of errors
- Performance improvements
Ratings and Reviews
App should be improved
If you are living in several rooms, it’s practically impossible to book restaurants using the app. It is necessary to book separately for each room, but you don’t know, if there are enough places for chosen time-slot. So it is necessary to try many many times different time-slots to divine, when there will be enough place for all of us (and there are not so many of us - only three in three different rooms). And most inconvenient is that you just can’t book restaurants in hotel directly - only using app…
Developer Response ,
We are sorry for the inconvenience caused, we are improving the issue of restaurants in the hotel, however it is true that today only one per room and only the number of people in the room is allowed. We will make a note of your comments in order to improve. We hope that the other features of the App have been to your liking and that you continue with us after your stay, in the App you will find all the destinations where we have a hotel so you can easily organise your next trip! 📲🙂🙂🌴🫣🌴🌍
Worst booking experience ever
One of the most inconvenient and ill-conceived hotel booking apps I've come across. It is strange that such a large hotel chain could not create a simple and effective app for their hotels. Problems begin from the moment of registration when creating an new account you cannot see your RIU class number. The user needs to run first recover his RIU class number and after that run password recovery. The check in system is also malfunctioning. If customer trying do it from main screen then a message stating that the correct hotel has not been selected may appear during check-in. The customer can found some other small bugs and I have no idea how this app was approved for downloading to AppStore
Developer Response ,
Hi, 😊. Checking our app, we can see that it is now working properly. We're sorry for the inconvenience caused, we hope you enjoy your stay and use our App again to test all the features it has 📲⭐⭐⭐⭐.
The app keeps crashing, please fix it.
The app keeps crashing, please fix it.
App Privacy
The developer, Riu Hotels & Resorts, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Search History
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Reservation Shop Sociedad Limitada
- Size
- 97.2 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French, German, Italian, Portuguese, Russian, Spanish, Traditional Chinese
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © Riu Hotels & Resorts
- Price
- Free