SMA Remote 4+

SMA Solar Technology AG

    • Бесплатно

Снимки экрана

Описание

SMA Remote brings technical knowledge to any place on earth at any time. Augmented reality workflows for recurring processes or as self-service in customer support enable structured step-by-step instructions with integrated documentation without having to contact a remote expert directly. For unplanned incidents and collaborative processes, technicians can connect with colleagues in the office or home office at any time via remote support with augmented reality interactions to work closely on an issue without getting too close in person. The integrated management and documentation capabilities allow for a wide range of applications. The added values are increased plant availability (OEE), saving travel time and travel costs.

SMA Remote offers the following functionalities:

- Full-HD multi-user video calls with augmented reality annotations, shared pointers and continuous zoom for visual interaction of participants.
- Documentation of remote support cases with checklists, comments, screenshots and video recordings
- Chats with integrated translator into other languages to overcome language barriers
- Navigation mode with visual instructions to safely direct people on the store floor
- Invitation of guest users who can join with one click via a link in the mobile browser without having to install the app first
- Asset relationship management to manage machines and equipment, assign experts, technicians and workflows, upload technical documentation and create augmented reality views of machines, components and parts
- Easily create digital workflows, provide them as step-by-step instructions and collect feedback from users
- Separate apps for data glasses / smart glasses

Что нового

Версия 15.0.0

- Next Gen Cases as an Extensive Ticketing System: Filter, organize, and save views to structure your tasks and organization.
- Simplified call joining flow, especially for first-time users.
- Mixed small improvements

Конфиденциальность приложения

Разработчик SMA Solar Technology AG указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.

Сбор данных не ведется

Разработчик не ведет сбор данных в этом приложении.

Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее

Другие приложения этого разработчика

Вам может понравиться

My Solar Panel
Производительность
KOSTAL InverterApp
Производительность
Installer for Solar Inverters
Производительность
NetEco 1000S
Производительность
SolVecConMon
Производительность
oculavis SHARE
Производительность