SOCAR Malaysia 4+

Name: SOCAR Malaysia
Rating: 1.9 (8 reviews)
Author: SOCAR MOBILITY MALAYSIA

SOCAR MOBILITY MALAYSIA

Разработано для iPhone

- 1,9 • Оценок: 8

- Бесплатно

Снимки экрана (iPhone)

Описание

Book and drive any of our 30+ different car models in KL, Selangor, Penang, JB, Ipoh, Malacca, and Negeri Sembilan, right from the SOCAR app, from as low as RM8/hour.
Enjoy a wide variety of services from SOCAR-2-YOU car delivery, personal driver service SOCAR+, with 24-Hour Live Customer Support Service.

P.S. We would love to hear your reviews and feedback on our new app.
#MoreThanJustACar

21 окт. 2024 г.

Версия 2.4.9

With this release, we have done some bug fixes and performance improvements to further enhance your SOCAR app experience. Make every drive worthwhile, let's TAP . UNLOCK . DRIVE

1,9 из 5

Оценок: 8

Flawed system

The app lets you book a car that hasn’t been returned by the previous user. So you could spend forever looking for the car. And then you write to support and theyl call you back after 15-20 mins and all the while you’ll be stuck on the road. And the refund will take 10 to 14 days for something that is completely out of your control. Would not recommend especially if your in a hurry.

We’re sorry to learn that your experience has not been satisfactory. It’s never our intention to let you down. We’re really sorry this happened, and we’re committed to fixing it for the future. Don't hesitate to reach us through Live Chat in app or through our social media channels: Instagram (@socar.my) or Twitter (@socarmalaysia), or you can also reach out to us via email at help@socar.my should you encounter any issues or if you have any feedback for us to improve. We’re always here for you.

The app is just stupid and there is no support

I have tried multiple times to upload the documents but system keeps rejecting them for no reason. There is no way you can get any support, phone line is non existent so does the so called live chat where stupid AI is absolutely useless and no way you can get human being helping you.

Dear valued member, thanks for raising this up to our immediate attention. Can you send us a DM on our Instagram (socar.my) or Twitter (socarmalaysia) so we can assist you further? Alternatively, kindly take a screenshot of this review and email it to us at help@socar.my. We look forward to hearing from you.

Никогда

Друзья. Никогда в жизни даже не думайте воспользоваться этим сервисом. Вместо крутых выходных мы пол дня пытались вернуть этот проклятый автомобиль обратно. Хотели доехать из аэропорта в город а оказалось что вернуть машину можно ТОЛЬКО В АЭРОПОРТУ. Вопрос зачем нужен такой каршеринг?! Что бы покататься вокруг аэропорта? Бред………………………..

Oh my, this isn't how it’s supposed to be. Hope you can drop us an email at help@socar.my. We want to fix this, not just for you, but for all our customers. There may have been some disconnects which we hope to be able to address. Looking forward to hear from you. And above all, we're so sorry for the experience

Разработчик SOCAR MOBILITY MALAYSIA указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.