Swapfiets 4+

Always a working bike

Swapfiets

    • 4.2 • 49 Ratings
    • Free

iPhone Screenshots

Description

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.

What’s New

Version 4.0.14

We have updated our referral program and how it’s represented in the app. Your discount code can be used by more friends now and you can see how much discount you’ve earned and still can earn in your progress bar in the app. So, are you happy with your Swapfiets? Refer it to your friends to get a discount if they sign up as well!

Ratings and Reviews

4.2 out of 5
49 Ratings

49 Ratings

EK-rus ,

Scammers

I wanted to return bike and asked for service car of Swapfiets to come. They didn’t come and said that they called by phone and in the door bell, but that was a lie, since I was at home. Moreover, they charged me 20 euro for so called idle ride of their car. The support wanted only those 20 euro and nothing else, no help or proper check of the situation. Scammers.

Glesnikov ,

Insane app

The UX is awful! You ho through these forms hell and after this all you get a message that your account already exists. And you can recover it only with a call to the support! This is crazy. Setting sensitive info on the last step which can fail and ruin 10 min of filling the previous forms makes me mad.

painttherainbow ,

The app is absolutely useless, CS is helpless, service is the worst

I issued a new card and they were not able to charge me anymore. To went through hell UX wise to link a new card and change my payment details. I was able to do so only on desktop device and spent few hours on this. But!!! I still can’t pay the outstanding amount, I have reoccurring issue with buckaroo ( the service that they use for payments), it simply rejects my card with no reason

App Privacy

The developer, Swapfiets, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

You Might Also Like

Check - Shared Mobility
Travel
Greenwheels - Car sharing
Travel
MyWheels - Auto huren
Travel
felyx
Travel
NS International
Travel
SnappCar - Local carsharing
Travel