تويو: طلبات توصيل مطاعم ومقاضي

Name: تويو: طلبات توصيل مطاعم ومقاضي
Rating: 4.7 (349515 reviews)
Author: AramMeem LLC

تطبيق أكل: مطعم، ماركت، بقالة

فقط لأجهزة iPhone

مجاني - مصمم لـ iPhone

350 ألف من التقييمات
الأعمار

⁧٤+‬
سنوات
الفئة

أطعمة ومشروبات
المطور

AramMeem LLC
اللغة

AR
لغة واحدة
الحجم

132.3
م.ب.

iPhone

أسرع توصيل .. أفضل عروض. يتيح لك تطبيق تويو الطلب من آلاف المطاعم مثل ماكدونالدز، البيك، ستاربكس وغيرها ويوفر لك خيارات لا محدودة من المتاجر التي تلبي جميع احتياجاتك اليومية كالمقاضي، أساسيات المنزل، الهدايا والورود لجميع المناسبات السعيدة. جميع هذه الخدمات وغيرها متوفرة في تطبيق واحد شامل. لماذا تختار تويو؟ - تطبيق شامل لجميع طلبات التوصيل – مجموعة متنوعة من المتاجر التي تلبي جميع احتياجاتك حول المملكة . - طرق دفع مرنة ومتعددة مع إمكانية الدفع لاحقا من خلال تابي وتمارا. - تتبع الطلب بشكل مباشر. - عروض حصرية على الوجبات، كاش باك بالإضافة إلى توصيل مجاني. - آلاف المطاعم والمتاجر – اطلب جميع احتياجاتك من أكثر من 27 ألف متجر. حمل تطبيق تويو الآن واستفيد من عرضنا الخاص للعملاء الجدد: 30 يوم توصيل مجّاني + 50 ريال رصيد في المحفظة. كل اللّي تبيه نلبيه.

الأحداث

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تحديث اشتراك بريميوم

استمتع بتجربة محسنة مع اشتراك بريميوم، مصممة لجعل طلبك الأول أكثر سهولة وانسيابية

التقييمات والمراجعات

٤٫٧

من أصل ٥

350 ألف من التقييمات

Worst delivery app
8 مايو

Whatever.02
Honestly what’s wrong with you? The app was great and now it’s trash. The restaurants are literally not even 4 minutes away yet delivery is 16 SAR? Not to mention the service fee? A 14 SAR sandwich turns to 3 6SAR total? Why is the service fee 6 SAR? On top of the unbelievable 16 SAR delivery for a nearby restaurant?? Not to mention the loyalty program. That’s a total scam. 2000 points = 1 SAR???? You’re just as bad as hungerstation now. If not becoming even worse than them. Get a grip pls.Edit: CS contacted me and i have no problem with their explanation. In fact the gentleman was very helpful and informative and most importantly “not a liar”. Whoever replies to customers on app store needs to relearn about the app. There is additional fees called service fees and the lower the order the higher the service fees, they said it’s to guarantee the quality of the service. And while i have a problem with this system and will stop using toyou for that reason, i just wanted to make sure you at least don’t commit the same mistake of lying to another customer the way you did with me (intentionally or not. You should revise your policies before replying to customers.)

استجابة المطور
Hello, Menu prices are set by merchants and could be different from the original prices at their store. We don’t add any extra fees🙅🏻‍♂️Delivery fees and VAT are shown at checkout. if you have feedback or comment, please provide us your name and registered mobile number via the following link: feedback.toyou.io💙
Worst delivery app
8 مايو

Whatever.02

Honestly what’s wrong with you? The app was great and now it’s trash. The restaurants are literally not even 4 minutes away yet delivery is 16 SAR? Not to mention the service fee? A 14 SAR sandwich turns to 3 6SAR total? Why is the service fee 6 SAR? On top of the unbelievable 16 SAR delivery for a nearby restaurant?? Not to mention the loyalty program. That’s a total scam. 2000 points = 1 SAR???? You’re just as bad as hungerstation now. If not becoming even worse than them. Get a grip pls.Edit: CS contacted me and i have no problem with their explanation. In fact the gentleman was very helpful and informative and most importantly “not a liar”. Whoever replies to customers on app store needs to relearn about the app. There is additional fees called service fees and the lower the order the higher the service fees, they said it’s to guarantee the quality of the service. And while i have a problem with this system and will stop using toyou for that reason, i just wanted to make sure you at least don’t commit the same mistake of lying to another customer the way you did with me (intentionally or not. You should revise your policies before replying to customers.)
استجابة المطور 7 مايو
Hello, Menu prices are set by merchants and could be different from the original prices at their store. We don’t add any extra fees🙅🏻‍♂️Delivery fees and VAT are shown at checkout. if you have feedback or comment, please provide us your name and registered mobile number via the following link: feedback.toyou.io💙
I payed twice and still not getting my order
14‏/05‏/2024

70Shaima
I order from kfc and my order were count 43 SAR and thats was around 1:35pm , I payed the first time with my Friend card and the ToYou system did not accept the payment, the second time I payed with my cards and it came up with the same problem, Note that the money was withdrawn from my friend's account and from my account too!! I contact the customer service at 1:40pm and they give me the auto replay which did not solve my problem I contact them again and again and the still give me tha auto replay. I told the driver that I already payed twice and show him the prove from Alrajhi Bank“before he reach my house and he said okay”, after he came to my house he said pay first then I will give you the order, I told him about every thing and he said I cant help you and you cant get your order unless you pay, he waited at my door 2:30 hour and while that he constant the drivers customer service and they did not answer him too. I wasted my money and my time for this order and I ended up with nothing, and this is my last time to order from ToYou app👎🏻.

استجابة المطور
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
I payed twice and still not getting my order
14‏/05‏/2024

70Shaima

I order from kfc and my order were count 43 SAR and thats was around 1:35pm , I payed the first time with my Friend card and the ToYou system did not accept the payment, the second time I payed with my cards and it came up with the same problem, Note that the money was withdrawn from my friend's account and from my account too!! I contact the customer service at 1:40pm and they give me the auto replay which did not solve my problem I contact them again and again and the still give me tha auto replay. I told the driver that I already payed twice and show him the prove from Alrajhi Bank“before he reach my house and he said okay”, after he came to my house he said pay first then I will give you the order, I told him about every thing and he said I cant help you and you cant get your order unless you pay, he waited at my door 2:30 hour and while that he constant the drivers customer service and they did not answer him too. I wasted my money and my time for this order and I ended up with nothing, and this is my last time to order from ToYou app👎🏻.
استجابة المطور 18‏/05‏/2024
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Worst app, lazy customer support and lying merchants
31‏/07‏/2024

BATarar
I ordered some pharmacy items through the app for the first time and it was horrible experience. They deducted the full amount and later called me to tell that they don’t have all the items. I asked them to partially fulfill the order and refund the rest. They didn’t provide any update on the timeline or process and terminated the call. Then after 15 minutes, the ordered arrived. But it was the wrong item. I contacted support, they asked to share pictures, which I shared. They replied with: “ Please accept our apologies for this experience🙏🏻 We will contact the merchant and take appropriate action to ensure you have a better experience next time🤗” I contacted customer support multiple times and it was the standard response I got each time although I specifically asked them with the proof that item is wrong and they should pick it up from my place and refund me the amount. I will never use the app again, and strongly recommend not to order anything from them. Their merchants are bunch of liars. Never had any bad experience with other delivery apps.

استجابة المطور
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Worst app, lazy customer support and lying merchants
31‏/07‏/2024

BATarar

I ordered some pharmacy items through the app for the first time and it was horrible experience. They deducted the full amount and later called me to tell that they don’t have all the items. I asked them to partially fulfill the order and refund the rest. They didn’t provide any update on the timeline or process and terminated the call. Then after 15 minutes, the ordered arrived. But it was the wrong item. I contacted support, they asked to share pictures, which I shared. They replied with: “ Please accept our apologies for this experience🙏🏻 We will contact the merchant and take appropriate action to ensure you have a better experience next time🤗” I contacted customer support multiple times and it was the standard response I got each time although I specifically asked them with the proof that item is wrong and they should pick it up from my place and refund me the amount. I will never use the app again, and strongly recommend not to order anything from them. Their merchants are bunch of liars. Never had any bad experience with other delivery apps.
استجابة المطور 02‏/08‏/2024
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Everything is bad
16‏/11‏/2024

jay 99-7
I tried a couple restaurant, and most of them are above average in comparison, but I tried the other restaurant where they are supposed to be one of the best or the market, but I got my food cold and small portion for what I paid, like I brought large meal from well-known restaurant, but they give me a small portion and they didn’t refund me or anything multiple times in different restaurant now the driver, if the restaurant didn’t close your bag really good then expect your french fries half empty I don’t want to point to anyone but I had that couple of times and I did complain but I didn’t gotten a response from the app, if you paying cash make sure you have change because if you did not you’re gonna get ripped off by the driver and taking your rest of the money telling you it’s fine it just the tips when actually it’s not that stealing from the customers. Now last but not least this is not two or five times I have order from this app more than ten times in different restaurants, and most of them are recommended by the app a.k.a. top merchants.

استجابة المطور
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Everything is bad
16‏/11‏/2024

jay 99-7

I tried a couple restaurant, and most of them are above average in comparison, but I tried the other restaurant where they are supposed to be one of the best or the market, but I got my food cold and small portion for what I paid, like I brought large meal from well-known restaurant, but they give me a small portion and they didn’t refund me or anything multiple times in different restaurant now the driver, if the restaurant didn’t close your bag really good then expect your french fries half empty I don’t want to point to anyone but I had that couple of times and I did complain but I didn’t gotten a response from the app, if you paying cash make sure you have change because if you did not you’re gonna get ripped off by the driver and taking your rest of the money telling you it’s fine it just the tips when actually it’s not that stealing from the customers. Now last but not least this is not two or five times I have order from this app more than ten times in different restaurants, and most of them are recommended by the app a.k.a. top merchants.
استجابة المطور 19‏/11‏/2024
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙

تحديثات مصممة لتحسين تجربتك: مظهر جديد كليًا: شعار تطبيق معاد تصميمه يعكس التزامنا بالتميز ميزات محسّنة: تحسينات تجعل كل تفاعل أكثر سلاسة إصلاحات تقنية: معالجة المشكلات لضمان تجربة سلسة أداء أسرع: تحسين الأداء وزيادة الموثوقية لتجربة مثالية

الإصدار: 2.40

27 نوفمبر

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تويو: طلبات توصيل مطاعم ومقاضي

تطبيق أكل: مطعم، ماركت، بقالة

الأحداث

التقييمات والمراجعات

ما الجديد

الإصدار: 2.40

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