Chicpoint - شيك بوين‪ت‬ ‪٤+‬

Can you provide me with the customer service number?
Because i ordered some items and i want to know when will i get it

Hello dear,thank you for ur supporting , please contact our online customer service in our App or email us at service@chicpoint1688.com to provide feedback.

Positively, they are quick to deliver the items unlike some of the online apparel shops i tried, the delivery guy was very prompt in locating the place which is another good point. However, since this Is my first time to order in Chicpoint, i thought it’s the same quality with that of other online shopping rivals not to name, but it would normaly make you compare the items once you received it..to my surprise, the clothings were very cheap, the sweatshirt,and the coats and blazers doesn’t have thickness, which won’t make you warm..in addition, it’s not true to the size too..i regret having to order in this online shop. they have good endorsement and ads which will entice you to search and look for nice item only to find out that they sell cheap clothing lines..I will not order anymore..

Dear Customer, we apologize for any dissatisfaction you may have experienced. If you wish to return a product, you can apply for it yourself within the after-sales period. If you have any questions,we recommend contacting our online customer service in the app or emailing us at service@chicpoint1688.com. We will prioritize processing your return and refund. Thank you for your understanding and support.

One of the worst apps for online shopping. I read their return policy before I decided to try it, so I know I can return the items if I didn’t like it. But when the package arrive and it didn’t suit me they say I can only return half of items because our policy has changed. Which doesn’t make any sense, I go back and read their policy and nothing change and when I asked to show me the new policy the customer service says they don’t have it and it will be put later. If they where clear from the beginning I will be never ordering from them. I only order 4 items and it came in bag and squeezed together. I used before many applications but I always will be able to return all the items that I didn’t like. I’m deleting this app and never again using their services.

Dear Customer, we apologize for any dissatisfaction you may have experienced. If you wish to return a product, you can apply for it yourself within the after-sales period. If you have any questions,we recommend contacting our online customer service in the app or emailing us at service@chicpoint1688.com. We will prioritize processing your return and refund. Thank you for your understanding and support.