COFE ‪٤+‬

Good

The application is decent with a great initiative to explore new coffee house; but the only problem i had that the search button will look across all houses across the app even if no available branches in my town.

It will be better if it will show only the branches near me if we i was using the search button…

Money over Service

They Accepted the order, the card was charged and then they left me waiting for an hour until I contacted the support my self to hear my order was cancelled and the payment will be available in the “Cofe app wallet”. Why do you charge users when you cannot serve them and then refunding to your “Cofe app wallet” forcing user to spend it in your app otherwise they have to wait 5 6 days to get the refund to the card. You charge the card in seconds but when it comes to refund it will take 6 days and you are helpless because “It’s Banks Policy”. Brilliant 👏

استجابة المطور ،

Thank you for sharing your concern! However, we are terribly sorry you had such an experience with Cofe. Our Care team would love to help you with this. Please call us 24/7 KWT: +965 22069111 UAE: +971 45207023 KSA: +966 8008500858, or contact us through our chat service. Thank you for choosing Cofe!

Developer??

Worst first try of an app ever , its my first time using it and it will be the last, app is not allowing me to create an account and is responding too slow while sometimes it doesn’t even respond

استجابة المطور ،

Thank you for sharing your opinion! However, we are terribly sorry you had a bad experience with Cofe. Our Care team would love to hear from you. You can drop us an email at Hello@cofeapp.com or call us from 6:00 am to 11:00 pm Kuwait time on: KWT: +965 22069111 UAE: +971 45207023 KSA: +966 8008500858 Thank you for choosing Cofe!