CrossLab Virtual Assist 4+

PTC Inc.

    • Free

Screenshots

Description

CrossLab Virtual Assist facilitates augmented reality (AR) remote assistance between your experts and Agilent technical support and field service engineers. It's an easy way to quickly diagnose problems with your instruments and get your instrument running as quickly as possible. Benefit with faster uptime and a more productive support experience with your instruments.

The powerful remote guidance experience of CrossLab Virtual Assist combines live video, audio and the ability for both the remote and local participant to annotate their live shared view. Annotations in CrossLab Virtual Assist accurately stick to real-world objects, even when people move around the lab.

CrossLab Virtual Assist enhances hardware troubleshooting and support to another level. Download CrossLab Virtual Assist today and contact Agilent Support for questions about CrossLab Virtual Assist or for any instrument technical support issues.

What’s New

Version 4.26.0

This release contains incremental fixes and maintenance.

App Privacy

The developer, PTC Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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