eXtra اكسترا

Name: eXtra اكسترا
Rating: 3.4 (8195 reviews)
Author: eXtra Stores

تصفح وتسوق العروض بكل سهولة

Free

8.2K Ratings
Ages

4+
Years
Category

Shopping
Developer

eXtra Stores
Language

EN
English
Size

146.6
MB

The eXtra app is your best companion for shopping electronics in Saudi Arabia, Bahrain, and Oman. Discover, buy, and protect your new tech. We’re with you at every step of your shopping journey, with extensive product details, extended protective warranties, order tracking, free delivery, and appliance installation. Extensive product range We offer products by all the leading brands in tech, ranging from TVs and mobile phones to personal care and IT. Protect your products With ExtraSafeguard, keep your products protected for longer from anything that might go wrong. Schedule installation days Get our installation professionals to set up all your products at a date & time of your choice. Get inspired with us The eXtra app is home for shopping tips & tricks! Browse our blog and find inspiration for all things tech, home, and lifestyle. Be the first to get the latest Preorder the newest tech in the market and be among the earliest to get it as soon as it drops. Research before buying Compare products and check extensive product details so you’re always sure the purchase you’re making is the right one for you. Know what people are saying Search any product on the app and check out product reviews made by experts and customers. Help & support 24/7 Our customer support professionals are available around the clock for all your shopping inquiries. Stay alerted Get notifications as soon as our offers and Mega Sale go live!

Ratings & Reviews

3.4

out of 5

8.2K Ratings

Great shopping app
18/11/2021

norah oly
I wasn’t gonna write a review but after reading too many negative reviews I felt that I have to. First of all, I agree with reviews that say bad customer service at the store but here we are reviewing the app. My experience with shopping with the app and the fast delivery has been more than amazing not to mention the great packaging. I purchased items and most were delivered before the expected delivery time. And the availability of things that can’t be found anywhere else and the great offers.
Great shopping app
18/11/2021

norah oly

I wasn’t gonna write a review but after reading too many negative reviews I felt that I have to. First of all, I agree with reviews that say bad customer service at the store but here we are reviewing the app. My experience with shopping with the app and the fast delivery has been more than amazing not to mention the great packaging. I purchased items and most were delivered before the expected delivery time. And the availability of things that can’t be found anywhere else and the great offers.
Never buy from their online store
22/10/2019

Alz123456
I placed my order on 19 October 2019 based on a preorder offer for Huawei Watch GT2, 46mm for 899 SR + gift ear pod wireless worth 349 SR and delivery on 21 October 2019 , I prepaid my order through SADAD and they confirm receiving then after one day they sent to me shipping tracking number , So i expected to receive a call from courier to arrange delivery but this is never happened so i called customer service and they confirmed that the order will be delivered either between 12 to 5 pm or from 6 to 10 pm , after 5 pm i had another call with them and they informed me scheduled delivery to be 26 October 2019 and customer service agent informed me to go and complaint as he will not do anything for me , i called them again they informed me what happened is a mistake and i will receive my order before 10 pm which never happened on 22 October i made a call with them to raise a complaint and they hold me for 11 minutes to answer my call , then put me on hold again for more 4 minutes hen refused to raise a claim and i insisted to raise a claim and take its number ,and informed me before close with them that my order will be delivered by 2 November 2019 which is unprofessional and unacceptable from any online store to make fake ads and take money from customers without giving any care , my advice to all is to never buy online from this store and just look for trusted site and never pay in advance to them if you going to order ,.
Never buy from their online store
22/10/2019

Alz123456

I placed my order on 19 October 2019 based on a preorder offer for Huawei Watch GT2, 46mm for 899 SR + gift ear pod wireless worth 349 SR and delivery on 21 October 2019 , I prepaid my order through SADAD and they confirm receiving then after one day they sent to me shipping tracking number , So i expected to receive a call from courier to arrange delivery but this is never happened so i called customer service and they confirmed that the order will be delivered either between 12 to 5 pm or from 6 to 10 pm , after 5 pm i had another call with them and they informed me scheduled delivery to be 26 October 2019 and customer service agent informed me to go and complaint as he will not do anything for me , i called them again they informed me what happened is a mistake and i will receive my order before 10 pm which never happened on 22 October i made a call with them to raise a complaint and they hold me for 11 minutes to answer my call , then put me on hold again for more 4 minutes hen refused to raise a claim and i insisted to raise a claim and take its number ,and informed me before close with them that my order will be delivered by 2 November 2019 which is unprofessional and unacceptable from any online store to make fake ads and take money from customers without giving any care , my advice to all is to never buy online from this store and just look for trusted site and never pay in advance to them if you going to order ,.
Sad purchase story
23/08/2023

A-Medhat
My sad story of purchasing a refrigerator from eXtra. I purchased LG refrigerator from the company, and when I received it, I found it not working. I contacted the company at the same time of receipt to return or replace it, but the company gave me an appointment for a technician to visit me after the return or replacement period ended, and the company refused to change the appointment, because their work pressure, after that I contacted them to return the refrigerator, and I was surprised that they do not agree to the return or replacement, they only agree to maintain the refrigerator, and now I am trying with the Ministry of Commerce to preserve my rights in the return or replace, so I advise not to purchase of eXtra company, if you want customer service, service after the sale, return and replacement, because you will often regret purchase from them.
Sad purchase story
23/08/2023

A-Medhat

My sad story of purchasing a refrigerator from eXtra. I purchased LG refrigerator from the company, and when I received it, I found it not working. I contacted the company at the same time of receipt to return or replace it, but the company gave me an appointment for a technician to visit me after the return or replacement period ended, and the company refused to change the appointment, because their work pressure, after that I contacted them to return the refrigerator, and I was surprised that they do not agree to the return or replacement, they only agree to maintain the refrigerator, and now I am trying with the Ministry of Commerce to preserve my rights in the return or replace, so I advise not to purchase of eXtra company, if you want customer service, service after the sale, return and replacement, because you will often regret purchase from them.
Extra products
15/07/2023

Hitham Younis
I feel extra products are second copy and not original for iphones , laps...etcAlso, for the heaters that they sell, they are not safe .I remeber before some years, i bought steam iron for my clothes from extra. It is completely damage and burned and also caused damage with fire in all my house . It was a disaster that time . Horrible accident due to bad quality of good which are sold by extra. Me and my family with the childern were afraid and my expenes for repairing the flat and buy new furnatures instead the burned one were very highI advised all to avoid buying from extra untill they improve their product quality.
Extra products
15/07/2023

Hitham Younis

I feel extra products are second copy and not original for iphones , laps...etcAlso, for the heaters that they sell, they are not safe .I remeber before some years, i bought steam iron for my clothes from extra. It is completely damage and burned and also caused damage with fire in all my house . It was a disaster that time . Horrible accident due to bad quality of good which are sold by extra. Me and my family with the childern were afraid and my expenes for repairing the flat and buy new furnatures instead the burned one were very highI advised all to avoid buying from extra untill they improve their product quality.

Bug Fixes & Improvements We’ve made performance improvements and fixed some issues for a better app experience.

Version 11.2.1

3 days ago

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eXtra اكسترا

تصفح وتسوق العروض بكل سهولة

Ratings & Reviews

What’s New

Version 11.2.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by eXtra Stores

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