iPhone Screenshots

Description

The Best Live Chat Software with Unlimited Agents on All Plans

Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar!

HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats.

With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go.

All-New Design:
A completely refreshed design, makes for a best-in-class user experience, in live chat support, ever.

Improved Login.
Log in using your username, password, and secure access using the Touch-ID/Face-ID integration.

Handle Chats, better.
Add attachments, tag your chats, use canned responses, or transfer them to another agent. All from within the chat details screen.

Multiple Chats.
Access and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen.

Monitor Chats.
Be ever ready to jump in and help a new support agent, using the monitor chat feature. Barge-in coming soon!

Chat History.
Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history.

Queued Chats.
View chats waiting, and plan for agent availability based on Queued Chats. One left-swipe-away!

Settings Screen.
Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page.

Agents Online.
Quickly view a list of agents available online, and transfer chats within or across departments.

With these and more, HappyFox Chat 2.0 is set to be the best Live Chat Support App, you could be on!

What’s New

Version 1.9.0

Bug fixes and improvements.

Have a feature request? Mail us at support@happyfox.com

App Privacy

The developer, HappyFox Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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