Laundryheap: On-Demand Laundry 4+
24H Collection & Delivery
Laundryheap
-
- Free
Screenshots
Description
Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
What’s New
Version 5.7.0
We are making your Laundryheap app even better!
This release includes bugfixes and performance improvements.
We love feedback! Let us know what you like about Laundryheap by leaving a review.
Ratings and Reviews
At first I was upset
The costumers service are good
Prices was not clearly explained
Developer Response ,
Hi there, thank you for your review and feedback. We’re glad to hear you found our customer service helpful. We apologize for any confusion regarding pricing. We look forward to serving you again and providing an even better experience. Laundryheap
Customer Service
In the UK the service was good. In France it was the worst service ever, white clothes turned into colored clothes and they lost my shirt and they did absolutely nothing about both of these situations, also when i contacted the customer service they were trying to make it like it’s my fault and not theirs Not recommend, i think you should make your hotel take care about your clothes or you should go and find some places to clean it for you so you can take your rights if there was a problem
Developer Response ,
Hi there, we’re sorry to hear about your experience with our service. We would appreciate the opportunity to investigate and resolve this for you. Please reach out to us with the "help" option on our Laundryheap app, select the relevant order and choose the appropriate option based on your query. Rest assured, our team will prioritize your case and work towards a resolution. We hope to hear from you soon. Laundryheap
Waste support and time managed
My delivery was delayed 6 hrs without any notice I checked with their customer support he simply apologies to tell me it will take another 24 hrs , i spent more than 3 hrs asking them for any support or cancel it I need them back even if undone . They can do nothing ! Seems they can only fail and as a customer paying advanced (it is your issue) I am hoping my cloths are undone really doubting the quality of a business that lacks this much of professionalism and very disrespectful towards their clients time!
Developer Response ,
Loulouah, Thank you for your feedback. We are very sorry to hear about the delay to have your laundry delivered. This is clearly not the service we aim to provide. At present we cannot locate your complaint therefore we would kindly request you to send us an email with your order number to help@laundryheap.com so we can look into this issue further. Kind regards, Aurelija from Laundryheap
App Privacy
The developer, Laundryheap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Laundryheap Limited
- Size
- 138.1 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Laundryheap Limited
- Price
- Free
Supports
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