urpay

Name: urpay
Rating: 4.6 (141355 reviews)
Author: Neoleap

خدمات مالية

فقط لأجهزة iPhone

مجاني

١٤١ ألف من التقييمات
الأعمار

⁧٤+‬
عناصر تحكم داخل التطبيق
الفئة

خدمات مالية
المطور

Neoleap
اللغة

EN
الإنجليزية
الحجم

170.7
م.ب.

iPhone

أدر جميع التزاماتك المالية من تطبيق واحد. urpay محفظتك الرقمية الذكية صممت لجعل مهامك المالية اليومية أسرع وأسهل وأكثر كفائة. كيف تستفيد من urpay: أنشئ حسابك في بلحضة وابدأ بإدارة أموالك بكل أمان. أضف الأموال إلى محفظتك في أي وقت وبسهولة عبر البطاقات البنكية، Apple Pay، التحويلات البنكية، نقاط مكافأة، أو Samsung Pay. أرسل واستقبل الأموال محليًا ودوليًا إلى أكثر من 140 دولة عبر مزودي الخدمة مثل MoneyGram و تحويل الراجحي وريا وغيرها. أصدر بطاقات مدى وVisa للتسوق والسحب النقدي، مع مزايا مثل الاسترجاع النقدي والدخول إلى صالات المطارات. سدد فواتيرك بكل راحة عبر خدمة سداد (الكهرباء، الماء، الخدمات الحكومية والمزيد). اشحن خطوط الجوال أو أطلب شريحة إلكترونية محليًا ودوليًا (STC، موبايلي، زين، فودافون، جاز وغيرها). تسوق المنتجات الرقمية والأجهزة مثل بطاقات الألعاب والساعات الذكية وغيرها من المتجر داخل التطبيق. قسم المدفوعات باستخدام خدمة قطة، أرسل طلبات مالية للعائلة والأصدقاء بخطوات بسيطة. حول رواتب العمالة المنزلية في وقتها وبكل بسهولة. فعل ميزة المحفظة العائلية وامنح أطفالك محفظة خاصة وتابع مصروفاتهم. احصل على تمويل فوري من إمكان بدون الحاجة لتحويل الراتب. حمل تطبيق urpay الآن وتحكم بأمورك المالية. تحتاج مساعدة؟ تواصل معنا على 8001000081

التقييمات والمراجعات

٤٫٦

من أصل ٥

١٤١ ألف من التقييمات

Totally Disgusting service. Anybody do not Waste your time!
21‏/02‏/2022

Abs Pappu
I was emergency for Transfer money in my home, then i install URPAY apps. then i add money to this apps. after i add beneficiary Details then when i try to send money that time It said beneficiary is inactive. then again i add a another beneficiary and again thy said same problem. then more then 1 hours i try to transfer money but it doesn’t work. After when i transfer my money to my bank card (Riyadbank) then last 4 hours my money doesn’t deposit on my Bank account. Then I call to support service. then thy said i have to wait for till tomorrow!!!! In this emergency time how can i wait for the 2 days???

استجابة المطور
Hello,We sincerely apologize for the inconvenience you have experienced.If you still have the same issue, please contact us on our Email: customercare@urpay.com.sa
Totally Disgusting service. Anybody do not Waste your time!
21‏/02‏/2022

Abs Pappu

I was emergency for Transfer money in my home, then i install URPAY apps. then i add money to this apps. after i add beneficiary Details then when i try to send money that time It said beneficiary is inactive. then again i add a another beneficiary and again thy said same problem. then more then 1 hours i try to transfer money but it doesn’t work. After when i transfer my money to my bank card (Riyadbank) then last 4 hours my money doesn’t deposit on my Bank account. Then I call to support service. then thy said i have to wait for till tomorrow!!!! In this emergency time how can i wait for the 2 days???
استجابة المطور 28‏/02‏/2022
Hello,We sincerely apologize for the inconvenience you have experienced.If you still have the same issue, please contact us on our Email: customercare@urpay.com.sa
Waste of your time
04‏/02‏/2022

indlorenze
Guys Don’t lose your money just for a promotional offer. I got referred by a friend and tried. I had completed all verification and created the account but struck on creating the beneficiary. With a hope and kept retried several days also kept on calling customer KSA support. They said that support ticket is created and it will be solved next day but it’s a forth day and the issue is still unresolved. Now they don’t answer my calls and blocks internally after collecting the passcode for reference to avoid my calls. Here the integrity is lost and they don’t share the ticket registered information via SMS and no follow-up. Poor customer support and not gained a customer trust. Sacred to continue to use this application and planning to delete this account if the issue is not resolved within next 3 days.

استجابة المطور
Thank indlorenze for sharing your experience.We sincerely apologize for the inconvenience. We have solved most issues in adding beneficiary with the last update.We are also working on many features for the customer support that will be available soon to help serve you better in the feature.Kindly, try again after updating the app. We hope that the issue you mentioned is solved now. If the issue still exist, please contact us via Email: customercare@urpay.com.sa to get more details and make sure we solve it.
Waste of your time
04‏/02‏/2022

indlorenze

Guys Don’t lose your money just for a promotional offer. I got referred by a friend and tried. I had completed all verification and created the account but struck on creating the beneficiary. With a hope and kept retried several days also kept on calling customer KSA support. They said that support ticket is created and it will be solved next day but it’s a forth day and the issue is still unresolved. Now they don’t answer my calls and blocks internally after collecting the passcode for reference to avoid my calls. Here the integrity is lost and they don’t share the ticket registered information via SMS and no follow-up. Poor customer support and not gained a customer trust. Sacred to continue to use this application and planning to delete this account if the issue is not resolved within next 3 days.
استجابة المطور 11‏/02‏/2022
Thank indlorenze for sharing your experience.We sincerely apologize for the inconvenience. We have solved most issues in adding beneficiary with the last update.We are also working on many features for the customer support that will be available soon to help serve you better in the feature.Kindly, try again after updating the app. We hope that the issue you mentioned is solved now. If the issue still exist, please contact us via Email: customercare@urpay.com.sa to get more details and make sure we solve it.
Account reactivation
30‏/04‏/2023

Mcjep
Very poor management to assist customer my account was blocked last march 30 then until now nothing happens to activate my account , everyday i call customer service and management of urpay is not doing anything i still have money on this application. Before i ask my friends to download this app because it was good but now my friends telling me this app is very bad and said i’d better not use this app.How long should it take to investigate my account its been 1 month , i still have money in your application , poor service and dont have the immediate action regarding this matter , i’ve been calling customer service and every time they’re telling me that it is still on process, process? Really? Taking too much time 1 month and its not been resolve by your admins and mangement, what else should i do to help you too make your “process” fast

استجابة المطور
Hello Mcjep,We sincerely apologize for the problem you have experienced.Please contact us via Email to solve your issue: customercare@urpay.com.sa
Account reactivation
30‏/04‏/2023

Mcjep

Very poor management to assist customer my account was blocked last march 30 then until now nothing happens to activate my account , everyday i call customer service and management of urpay is not doing anything i still have money on this application. Before i ask my friends to download this app because it was good but now my friends telling me this app is very bad and said i’d better not use this app.How long should it take to investigate my account its been 1 month , i still have money in your application , poor service and dont have the immediate action regarding this matter , i’ve been calling customer service and every time they’re telling me that it is still on process, process? Really? Taking too much time 1 month and its not been resolve by your admins and mangement, what else should i do to help you too make your “process” fast
استجابة المطور 25‏/04‏/2023
Hello Mcjep,We sincerely apologize for the problem you have experienced.Please contact us via Email to solve your issue: customercare@urpay.com.sa
Terrible customer service
22‏/06‏/2024

Undisclosed-name2024
No in app customer service option, only calls. My account randomly got blocked, I called customer service they told me they cant do anything about it. I have to wait for their senior management to investigate which will take god knows how long. I contacted the email support, they don’t even respond. To make things even worse, I also got logged out of my account after reporting my account has been locked and can’t access it. I now keep getting an error saying please try again later. Despite having a good amount of funds on the account. In any normal case, these are all solid basis for legal action. As I am financially paralyzed because of their negligence and incompetence! Yet in the best case scenario I get my funds back (withdraw them) and get no compensation whatsoever.

استجابة المطور
Hello, We sincerely apologize for the problem you have experienced. Please provide us with details via our email so that we can serve you better: customercare@urpay.com.sa
Terrible customer service
22‏/06‏/2024

Undisclosed-name2024

No in app customer service option, only calls. My account randomly got blocked, I called customer service they told me they cant do anything about it. I have to wait for their senior management to investigate which will take god knows how long. I contacted the email support, they don’t even respond. To make things even worse, I also got logged out of my account after reporting my account has been locked and can’t access it. I now keep getting an error saying please try again later. Despite having a good amount of funds on the account. In any normal case, these are all solid basis for legal action. As I am financially paralyzed because of their negligence and incompetence! Yet in the best case scenario I get my funds back (withdraw them) and get no compensation whatsoever.
استجابة المطور 25‏/06‏/2024
Hello, We sincerely apologize for the problem you have experienced. Please provide us with details via our email so that we can serve you better: customercare@urpay.com.sa

سعى دائمًا لتوفير تجربة مستخدم مميزة ومثالية تسهل على مستخدمينا تعاملاتهم المالية. في هذا التحديث نوفر لك تحسينات عامة أخرى على محتوى التطبيق وواجهة المستخدم وإصلاح بعض المشاكل التقنية. حدّث التطبيق و #حس_بالفرق

الإصدار: 5.24.0

26 فبراير

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