WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

About this app

Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.


• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.


• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

Terms of Service: https://www.whatsapp.com/legal/terms-of-service

Learn more about messaging privately: https://www.whatsapp.com/privacy

Learn more about WhatsApp safety: https://www.whatsapp.com/security

What’s New

Version 25.15.75

• You can now connect your Meta catalog to your WhatsApp account and save time on updates. Make sure you’ve linked your Facebook Page to your Whatsapp Account then go to ‘Tools’ > ‘Catalog’ > ‘Catalog Settings’ to get started.



Thanks for using WhatsApp!

Ratings and Reviews

4.6 out of 5
376.5K Ratings

376.5K Ratings

OMARASUMYE ,

A Game Changer for Business Communication!

⭐️⭐️⭐️⭐️⭐️

WhatsApp Business has truly transformed the way I manage communication with my clients. The app features an intuitive interface and a variety of tools specifically designed for businesses, such as quick replies, automated messages, and the ability to create a professional business profile. This has streamlined my interactions and significantly enhanced my brand's presence.

The ease of sharing updates, promotions, and important information directly with customers is invaluable. I also appreciate the ability to categorize chats and use labels, which helps me stay organized and responsive.

I would like to commend the recent improvements in the presentation of PDF files. The more polished and visually appealing layout greatly enhances the user experience, especially when sharing important documents.

Thank you for creating such a powerful tool for businesses. I look forward to seeing continued enhancements in future updates!

sary1910 ,

A problem after the last update

I updated my WhatsApp business today andI’ve noticed that there is problem with editing a photo while I'm sending it from WhatsApp business, the editing options is appearing at the top of my phone's screen which making me unable to touch it, please fix

abz19971992 ,

WA Business Killing my Sales - Random Ban with 0 support

I’m honestly at a complete loss for words. WhatsApp Business has randomly banned my account without warning and without any explanation, and it is costing me at least $1,000 in lost sales PER DAY. I run a legitimate business with clean, professional customer interactions – no spam, no violations, nothing shady – and yet they pulled the plug on my account like it’s nothing.

This isn’t just inconvenient. This is irresponsible behavior from a platform that knows very well how dependent businesses are on it. There’s absolutely no clear reason given for the ban, and their so-called “support” team is giving me generic replies, no accountability, no urgency. I’ve been reaching out and it’s like talking to a wall.

How can a company this big act with such recklessness? You shut down a business tool we rely on DAILY with zero due process or effort to actually investigate. If there’s something to discuss – I’m more than happy to. But it’s like no one on your end cares that real people are losing real money while you do absolutely nothing.

Please fix this. Now. Because every hour you delay is another hour of lost revenue. You need to realize the damage you’re causing to me!!

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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