Quest™ by Sourcepass 4+
Optimize Your IT Experience
Brittany Magnus
Designed for iPad
-
- Free
Screenshots
Description
Key Features of Quest™:
Submit Tickets: Need support? Submit tickets with ease by selecting categories to narrow down your search and identify the appropriate form. We are here to streamline the process, so you can get back to what matters most to you.
View Tickets: Curious about the status of your ticket? Quest™ allows you to monitor the status of your tickets and message your technician directly, keeping you informed every step of the way.
Pay Invoices: No more headaches when it comes to payments. View and pay your outstanding invoices under our “Billing & Orders” section. It's quick, secure, and designed with convenience in mind.
View Orders: Track your order status and receive details like order date, tracking number, and order description.
View Quotes: Review current and previous quotes with relevant details like date, total, and status.
Access Applications: Open company applications with ease.
Access Knowledge Base: Create customized KB topics to address commonly asked questions and provide guided walkthroughs on how to resolve issues.
If you have any questions, please reach out to us at (877) 678-8080 or at www.sourcepass.com.
What’s New
Version 1.1.7
### New Features
- Updated sorting of categories in Service & Support, ensuring more in-demand buttons are near the top
- Added the ability to add external email to CC email drop down in New Ticket Request Form
- Implemented pull down to refresh in View Tickets, General Notifications, and Billing & Orders list screens
### Revisions
- Made UI changes to New Ticket in Service & Support
- Established Mandate for adding Bank Account in Invoice
- Added animation for sliding up and down for the accordion subsection in Sidebar
### Bug Fixes
- Corrected design and position for Security PIN tooltip on Terms & Conditions Page after email login
- Fixed app stack at splash screen in STG build 1.1.7
- Ensured "Search" text appears next to magnifying glass in Knowledge Base search panel
- Adjusted text styling for Latest Topics in Knowledge Base
- Updated title and icon size in Knowledge Base Topic View
- Fixed spacing issues in Quote cards in Billing & Orders
- Corrected width and truncation rules for Description section in Order
- Applied correct color to Invoices header bar in Order Details
- Fixed status tags capitalization and text colors in Orders Filter
- Addressed text alignment for 'Security Pin' in Ticket Details
- Corrected UI for login via MS and Google
- Fixed issue where removed users remain checked in User Directory dropdown
- Resolved issue preventing 'Title' field update in Edit Profile
- Addressed missing data in PDF after clicking Download All Receipts in Pay Invoice
- Updated ticket details to show support video thumbnail
App Privacy
The developer, Brittany Magnus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Brittany Magnus
- Size
- 63.6 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 16.4 or later.
- iPad
- Requires iPadOS 16.4 or later.
- Mac
- Requires macOS 13.3 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Sourcepass, Inc.
- Price
- Free
Supports
-
Wallet
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