Agent Mobile Experience 4+

Name: Agent Mobile Experience
Author: Total.Care Holdings LLC.

Total.Care Holdings LLC.

Designad för iPad

- Gratis

Beskrivning

Enable your team to manage customer phone and text interactions on-the-go with this mobile application.

An all-in-one collaboration tool used across the world to mobilize your workforce while keeping you connected to your customers and prospects.

Never miss another sale or service opportunity.

- Enable on-the-go employees to stay connected to clients and colleagues no matter where they are
- Maintain a single business identity across all employee mobile devices
- Sign in as a softphone, VoIP device, or PSTN device
- Set availability (Ready or Not Ready) to route business phone calls and text messages and respond on behalf of the organization
- Check the status of colleagues
- Gain insights into call, text, email, chat and social channel volumes and see what is waiting in queue
- Transfer and requeue conversations to another queue or external destination

Use of the CallCorp app requires a paid subscription and is only available for existing customers. Data charges and voice minutes may apply to mobile app usage.

14 sep. 2023

Version 23.3.0

Bug Fixes
CallKit integration for microphone permissions
Display version number in app

Utvecklaren Total.Care Holdings LLC. har angett att appens integritetsrutiner kan inkludera hantering av data enligt beskrivningen nedan. Det finns mer information i utvecklarens integritetspolicy.