hvv - Public Transport Hamburg 4+

Route planner & mobile tickets

Hamburger Hochbahn AG

    • Free

iPhone Screenshots

Description

Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hvv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket.

THE KEY FACTS

• Receive push notification in case of interruptions
• Use the route planner for Hamburg & surrounding areas
• View timetables & journey planner in real-time
• Check the tariffs for your connection
• Buy mobile tickets - payment via PayPal available
• Get a 7 % discount on single & day tickets
• Bookmark lines & places
• Create alarms for departures & exits
• Use the hvv App also in dark mode

ROUTE PLANNER AND TIMETABLE
Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster.

BUY A MOBILE TICKET
As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets.

7 % DISCOUNTS ON MOBILE TICKETS
Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount.

BOOKMARK DESTINATIONS & LINES
For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey.

DEPARTURES NEAR YOU
You know where to go? We’ll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections. Always be up to date in public transport.

ENABLE CONTACTS & SHARE CONNECTIONS
Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar.

TRAVEL INFO & DISRUPTION MESSAGES
Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via push messages. Whether it's construction work, closures, or cancellations, with the hvv app, you are informed in every situation.

Do you still have questions? Our chatbot will be happy to help you.

ALSO INTERESTING
Do you want even more flexibility? Then why not try out the hvv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, SHARE NOW, TIER, and Voi; all in just one app.

FEEDBACK
Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hvv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.

What’s New

Version 5.9.5

We have made minor improvements to the app and fixed bugs.

Ratings and Reviews

MC Swedbank ,

Mastercard Sweden

Funktioniert nicht mit meiner schwedischen MC. Alte Bezahlarten können nicht gelöscht werden.

Developer Response ,

Hallo MC Swedbank, vielen Dank für das Feedback. Wenden Sie sich bei Problemen gerne an onlineshop@hochbahn.de. Um Ihre hinterlegten Zahlungsmittel zu löschen, wenden Sie sich an unseren Zahlungsdienstleister LogPay unter paymentsupport@logpay.de Wir entschuldigen uns für die Umstände und hoffen, dass Sie die App zeitnah wieder in vollem Umfang nutzen können. LG Ihre HOCHBAHN / AE

Magnetoid ,

Thia app is impossible to use. The most complicated

I come as a tourist from southern Sweden and have tried to use this app but it’s impossible to understand. It’s so not logical that it drives me crazy. Why do you make it so complicated. Take a look at the easy app that we use in southern Sweden and learn how it will be done instead. Search for Skånetrafiken or Skanetrafiken and learn.

Developer Response ,

Hallo Magnetoid, of course this is not how it should be. Thank you very much for your honest feedback. We will consider your recommendation and hope you had a great time in Hamburg anyways. Kind regards, your HOCHBAHN / LW

Super Troooper ,

Verstaubt

Die App fühlt sich ein wenig verstaubt an, könnte ein wenig aufpoliert werden, 2018 wäre das der Renner unter den ÖPNV Apps gewesen. In 2021 Apple Pay nicht in der App zu haben ist schon ein wenig…. Selbst die Berliner haben Apple Pay!
Ansonsten einfach und intuitiv zu bedienen ohne zu glänzen. Schön wäre auch, wenn aktive Tickets als Option gewählt werden könnten, wenn man lange auf das App Icon drückt.

Developer Response ,

Hallo Super Troooper, es freut uns zu hören, dass Sie unsere App als intuitiv empfinden. Vielen Dank für die konstruktiven Vorschläge bezüglich Apple Pay und der schnellen Auswahl der Ticketoptionen. Wir nehmen diese Ideen gerne auf. Mit weiteren Verbesserungsvorschlägen können Sie sich gerne an app-feedback@hvv.de wenden. LG Ihre HOCHBAHN / LW

App Privacy

The developer, Hamburger Hochbahn AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

You Might Also Like

Hamburg - Experience & Savings
Travel
MOIA in Hamburg & Hanover
Travel
StadtRAD Hamburg
Travel
Hamburg Metro - Map & Route
Navigation
NAH SH
Navigation
BVG Fahrinfo: Routes & Tickets
Travel