MobileSupport - RemoteCall 4+
Rsupport
-
- Gratis
Skärmavbilder
Beskrivning
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1.Screen Sharing
Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.
2.On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3.Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4.Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
Nyheter
Version 7.4.4001
- Other minor bug fixes
Appintegritet
Utvecklaren Rsupport har angett att appens integritetsrutiner kan inkludera hantering av data enligt beskrivningen nedan. Det finns mer information i utvecklarens integritetspolicy.
Data som inte kopplas till dig
Följande data kan samlas in men den kopplas inte till din identitet:
- Användarinnehåll
- Diagnostik
Sekretessriktlinjer kan variera, till exempel utifrån de funktioner du använder eller din ålder. Läs mer
Information
- Leverantör
- RSupport har inte identifierat sig som en näringsidkare för den här appen. Om du är en konsument i det Europeiska ekonomiska samarbetsområdet (EES) gäller inte konsumenträttigheter för avtal mellan dig och leverantören.
- Storlek
- 52 MB
- Kategori
- Verktyg
- Kompatibilitet
-
- iPhone
- Kräver iOS 13.0 eller senare.
- iPad
- Kräver iPadOS 13.0 eller senare.
- iPod touch
- Kräver iOS 13.0 eller senare.
- Apple Vision
- Kräver visionOS 1.0 eller senare.
- Språk
-
engelska, franska, förenklad kinesiska, japanska, koreanska, portugisiska, spanska, traditionell kinesiska
- Ålder
- 4+
- Copyright
- © Copyright(C) 2001 ~ 2024 RSUPPORT CO., LTD. All rights reserved.
- Pris
- Gratis