Netatmo Energy 4+

Good app

Perfect for installing the valves but not being able to turn off the scheduling is a big minus. I want my utilities app to handles temps according to electricity spot price and the schedule interferes with that. Please fix and give the user this option.

Loud

The valves do what they are supposed to. But they cannot be used in bedrooms since they are loud and the electric motor in them runs very often. It can be seconds between on and off and it is very annoying. Need a sllep mode where developers optimize sound instead of perfect temperature.

The battery lid is of poor quality. Battery life is not close to what is advertised.

Have 5 vaults installed. One died completely recently.

Svar från utvecklaren ,

Hello, thank you for your review and your suggestion about the "sleep mode", we will pass it on to the relevant team.
For any technical assistance, I invite you to contact us on https://helpcenter.netatmo.com/hc/ and add the word "appios" in your message, we will help you resolve this situation.



Kate

Netatmo customer service

Recurrent issues, doesn’t translate to much savings.

One year on with a fully connected heating system. Invested 600 euro in radiator valves and the bottom line is that it just makes no difference.
Eventually you spend a lot of time trying to tweak the system to work better without any meaningful results.

The plus is that it is nice to see the temperature next to each radiator but much simpler solutions exsist for that.

Lately even many IT issues makes the system unreachable (I assume cyber attacks).

I’ll swallow my pride and losses. I still think Netatmo is an interesting company.

Svar från utvecklaren ,

Hello, thank you for your review, some of our services were temporarily unavailable that day, we sincerely apologise for the inconvenience. Our teams worked hard on resolving this as soon as possible, and all services were restored. We remain at your disposal for any questions on helpcenter.netatmo.com



Kate
Netatmo customer service