ServiceMax Zinc 4+
ServiceMax, Inc.
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- Gratis
Skärmavbilder
Beskrivning
Zinc connects technicians with the people and information they need.
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability
Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
Nyheter
Version 10.2.0
Improvements and bug fixes
Betyg och recensioner
Appintegritet
Utvecklaren ServiceMax, Inc. har angett att appens integritetsrutiner kan inkludera hantering av data enligt beskrivningen nedan. Det finns mer information i utvecklarens integritetspolicy.
Data som är kopplade till dig
Följande data kan komma att samlas in och kopplas till din identitet:
- Kontaktinformation
- Användarinnehåll
- Identifierare
- Användningsdata
- Diagnostik
Data som inte kopplas till dig
Följande data kan samlas in men den kopplas inte till din identitet:
- Diagnostik
Sekretessriktlinjer kan variera, till exempel utifrån de funktioner du använder eller din ålder. Läs mer
Information
- Leverantör
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ServiceMax Inc har identifierat sig som appens näringsidkare och har bekräftat att produkten eller tjänsten överensstämmer med gällande EU-lagar.
- Adress
- 4450 Rosewood Dr Ste 200 Pleasanton California 94588 USA
- Telefonnummer
- +1 4087997074
- E-post
- dfu@ptc.com
- Storlek
- 57,8 MB
- Kategori
- Näringsliv
- Kompatibilitet
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- iPhone
- Kräver iOS 13.4 eller senare.
- iPad
- Kräver iPadOS 13.4 eller senare.
- iPod touch
- Kräver iOS 13.4 eller senare.
- Apple Vision
- Kräver visionOS 1.0 eller senare.
- Språk
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svenska, danska, engelska, finska, franska, italienska, nederländska, spanska, tyska
- Ålder
- 4+
- Copyright
- © 2022 ServiceMax, Inc.
- Pris
- Gratis