ABOUT BURGER KING® SINGAPORE
BURGER KING® first arrived on Singapore shores in 1982 with the opening of its first restaurant in Peninsula Plaza. Today, BURGER KING® Singapore Pte Ltd operates 35 BURGER KING® outlets in Singapore. BK Delivery is also now available for more customers across the island city to enjoy the great flame-grilled taste of our products.
Among the top QSR (Quick Service Restaurant) chains in the country, its growing customer base enjoys the best-selling, signature flame-grilled WHOPPER sandwiches as well as other top BK favourites while dining and relaxing with family and friends at its outlets, or in the comforts of home. All BURGER KING® beef and chicken patties are 100% certified Halal and the company only uses fresh vegetables. To learn more about BURGER KING® Singapore, please visit BURGER KING® Singapore’s website at www.burgerking.com.sg or follow us on Facebook.
ABOUT BURGER KING® WORLDWIDE
Founded in 1954, BURGER KING® (NYSE: BKW) is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, the BURGER KING® system operates in over 13,000 locations serving more than 11 million guests daily in 89 countries and territories worldwide. Approximately 99 percent of BURGER KING® restaurants are owned and operated by independent franchisees, many of them family-owned operations that have been in business for decades. To learn more about BURGER KING® Worldwide, please visit the company's website at www.bk.com or follow us on Facebook and Twitter.
- Performance improvements
Ratings and Reviews
Worst app ever
Useless app with pretentious means of customer service. Ordered a meal with the app and everything was going well at first. Until they said they couldn’t find a driver. Okay sure, so i patiently waited and they found a Foodpanda rider - great.
But immediately I was hit with a “BK is still looking for a rider to pick up your order. Would you like to continue or cancel your order”. Thinking that there would be a button or option to select, i tried pressing everywhere. What’s the point of having this question if there is no follow up button or option to select?? My order is probably still floating somewhere on the server waiting for an action that I cannot take because THERES NO BUTTON FOR IT. I remain today still yearning for the order, waiting for a simple meal that refuses to arrive because it is stuck in limbo. King of burgers? more like king of failed app developers
Thank you for exposing me to this failure of an app. Disgusted.
Pickup at your own caution!!!
Please don’t use their pickup service to order ahead, your order will never be processed. I tried ordering ahead to pickup, even keyed in my card details, successfully ordered and everything went smoothly until I realised there was no order number displayed in the app and that my order status was still pending even after the pickup time. Went down to the outlet to pickup and they said they never received my order and told me to just wait. Of course I didn’t wait because god knows when the order will even go through so they told me to order again at the outlet kiosk. Staff was nice enough to take a photo of my order in case it got processed and I got charged for paying a meal I never got. Fast forward, it’s been 2 days, as I’m writing this my order is still pending waiting to be processed lol. But luckily my card didn’t get charged. Just don’t do it. Go down to the outlet to order instead.
User experience is not great at all
I understand that they may charge a premium for Take Out/Delivery, but that should not be the start for a food delivery app, or deciding which branch we would to pick up from. Since menu are almost exactly the same except for the costs.
Secondly it makes no sense to not have the menu not working after the physical shops are closed, some people just want to browse through the options for lunch or dinner the next day. The point of digitalisation is to make information more readily accessible anytime, anywhere.
The thought process for Burger King isn’t the same as clients nor other delivery apps such as Deliveroo where the menu is dependent on the location, Burger Kings menu are almost 90% always the same, so please reference competitors app to improve on the user experience here.
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- Contact Info
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- BURGER KING SINGAPORE PTE LTD
- 71.6 MB
- Food & Drink
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- TM & ©2018 Burger King Corporation. Used under license. All rights reserved.