Carousell: Snap-Sell, Chat-Buy 4+

Home Services, Cars, Property

Carousell Pte. Ltd.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

Carousell is a community marketplace/classifieds platform in Singapore, Hong Kong, the Philippines, Malaysia, Taiwan and Indonesia that lets you buy & sell everything from fashion, beauty products, handphones, computers, furniture, books, luxury goods, cars, bikes, houses & home services (aircon, renovation, carpentry, home repair, cleaning, movers & delivery). Declutter your closet, room, or home by putting them up for sale on Carousell - the best place to find a new home for your pre-loved items! When buying and selling lead to greater possibilities, Everyone Wins!

Running out of space for new purchases?
- Open an account for free
- Create listings in 30s to sell or shop online from a massive online marketplace
- Set up your own mobile & web e-commerce store quickly & seamlessly – as easy as posting on Instagram
- Buy & sell new or secondhand items with ease for free
- Customise search with keywords for fast & easy shopping

FOR SELLERS
- Offer your preloved items to free up your garage & make money too
- Snap, List, Sell: free listings with up to 10 photos to sell your new, used, 2nd hand items
- Offer goods for sale, services, jobs, property and cars up
- Share listings on Facebook, Instagram, Twitter, Telegram & Whatsapp
- Gain a good reputation by earning positive feedback from other Carousellers
- Boost credibility by connecting via Facebook, email & SingPass
- CarouBiz - Carousell for Business, a new subscription service to access our premium suite of tools to help support business branding and operations

FOR BUYERS
- Browse second hand branded goods like designer bags, sneakers, clothing, makeup, beauty products & watches
- Improve your home with our services category offering Aircon, Renovation, Repairs, Cleaning & Movers / Delivery Services or our Home & Living category offering great deals for furniture & electronics, like sofa & TV
- Enjoy the weekends by buying a used console like Playstation, Nintendo Switch or Xbox to rest & relax
- Not sure what fits your electronics needs? Popular electronics stores are on Carousell! Find electronic gadgets like earphones, tablets, phones & TVs
- It is a treasure trove of unique, vintage or limited edition items! Use the price filters to find deals up to 99% off retail price for great savings!
- Safer transactions using Carousell Protection

CAROUSELL PROPERTY
- Looking to sell Property? Do it yourself without real estate agents on Carousell - read the resources available on our Carousell blog & become a property guru. Selling property has never been easier
- Start your home search on Carousell with thousands of real estate listings broken down by properties for sale & properties for rent
- Find property on Carousell with 1000+ of properties for sale such as condos for sale, townhouses for sale, apartments for sale, foreclosed for sale, house and lot for sale
- Start your property journey by buying or renting your next property on Carousell. Browse Condos rentals or Condos For sale to find your perfect home
- Rent office space, hire moving services and furnish it with office furniture
- Filter by location & price to find your cosy condo or luxury real estate
- Deal with real estate agents or direct owners for a smove transaction

CAROUSELL AUTOS, MOTORBIKES AND ACCESSORIES
- Looking for a car finder? Buying a car or bike on Carousell is easy
- Search for cars for sale or motorbikes for sale & filter by used / new cars or types of cars / motorcycles for sale
- Deal directly with users & start your car buying journey with Carousell
- Accessorise your ride or service your vehicle by searching for workshops and accessories
- Read content from Oneshift to learn more about buying a used car under our used cars for sale category & be a smart & safe motorist
- Selling cars is simpler on Carousell

Other countries supported: Australia, Canada, New Zealand. Not all features are available.
Terms: https://support.carousell.com/hc/en-us/articles/115011881808-Terms-of-Service

What’s New

Version 2.362.2

Every week, we polish the app to help you buy, sell (or give for free!) better. This update includes bug fixes and performance improvements. Update your Carousell app to enjoy the latest improvements our engineers have been working hard on.

Love Carousell? Rate and share us with your family and friends, so we can keep growing our community. Happy Carouselling!

Ratings and Reviews

4.8 out of 5
252.9K Ratings

252.9K Ratings

J.C Reviews ,

Revision of Listings Restriction

Have been using carousell for years now and with the listing restrictions, I will be on the lookout another app that can allow me to post and offload more of my things.

Honestly disappointed with how carousell has chosen to restrict the platform by so much by introducing such limitations. Especially for people who are not running business on carousell but has used it to sell / gift the things they no longer use, how do we offset the subscription fee? It takes away the value that this app has had, which is allowing anyone and everyone to easily sell, trade, buy anything and everything.

I saw your reply saying it is to filter quality of listings. I disagree. How does imposing subscription help to filter? We can use keywords to find what we need and the existing filters which are very good functions of the app. Perhaps it would be good for your company to rethink how to earn from the app. Or to provide more reasonable options for the subscription fee / for people who want to post more to offload their things which are also active buyers & users of the app.

Developer Response ,

Hello there, thanks for taking the time to share with us your feedback, we really appreciate it! Sellers who are looking to offload your second hand items can do so for free for up to 30 listings.

We introduced listing quotas to prevent sellers from posting low-quality listings in the marketplace. As a seller, you'll experience fairer visibility of your listings—which helps buyers find desired items from a variety of sellers—and higher selling success!

Other than imposing listing quotas, there are definitely other things we can do as well, to improve the quality of listings on the platform and we hear you! We are constantly reviewing our policies to fit the needs of our users but in the meantime, we seek your kind patience and understanding as we work towards achieving the best Carousell experience for everyone! -Jessy

zozoxxxx ,

Poor Customer service

My account has been banned for multiple reasons and Carousell service kept changing the reason as to why I am being banned. I had over 450 reviews with all positive and a 5.0 score. First it was because I had unresolved transaction with a certain account, 2nd reason was because I violated the terms and service which they did not indicate then third it was that I am actually the “certain user”??? What even lol. There’s no actual help on this customer helpline and initially they said that I should resolve and appeal, now they say that I’m indefinitely terminated forever. Please do better, I have lots of official merchandise preorders and buyers that was ongoing. I can’t contact them as Carousell was the only way for me to drop them a message that their items have arrived. So is Carousell going to be responsible for this? Even if there is a pending transaction in that account, how is anyone going to resolve it when you log them out of it lol please think again. I’ve been receiving notification regularly still on my account but I can’t log in, this is really upsetting. I can possibly be labelled as a scammer since I’m unable to reply to my buyers. You allow people to sell counterfeit goods on the platform without banning them and now I’ve always been following the rules and regulations, I do not understand why I am being banned for unknown reasons. Shouldn’t you check this properly and give an appropriate answer?

Lucas Debnam ,

Poor Customer Service, Poor App

My IP address was banned 3 months ago, because carousell claimed I had an “incomplete” transaction. I did not even know I had an incomplete transaction with anyone. I am a responsible seller, I mail all my orders on time and I only have positive reviews. I emailed carousell thrice, 3 months ago. I got a standard reply to all three emails saying “we are currently experiencing a high volume of enquiries,”. Such a good excuse. Till now, no thorough investigation has been done in order to unban my account for doing nothing wrong at all. The customer service is really poor. Carousell has a new HQ, shouldn’t the customer service be of a higher standard? I don’t think I am the only one who is receiving such poor customer service.

Another reason why you should not use this app is the massive number of replicas. Replica Bape, Supreme, Gucci, Balenciaga, etc. Selling counterfeit items is illegal. Are you (Carousell) supporting the actions of these sellers by allowing them to continuously sell counterfeits? It’s so easy to spot replicas. Gucci T-shirt for $30? Obvious replica. Bape T-shirt for $30? Obvious replicas. These people simply get these replicas off chinese websites for a few dollars and mark up the prices. Come on Carousell, do something about the replicas, do something about your poor customer service. I believe the company is better than this.

I am never using this app again, unless massive improvements have been made.

Developer Response ,

Hello Lucas, thank you for reaching out to us regarding this! We sincerely apologise for the negative experience you've had and have raised your case to the relevant team. They'll be assisting you via the existing email thread, thank you so much for your patience! :) –belle

App Privacy

The developer, Carousell Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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