What’s New

Version 1.0.66 (2)

General performance updates & bug fixes.

Ratings and Reviews

1.6 out of 5
11 Ratings

11 Ratings

Henry SGV83L ,

The lousy app made me unsubscribe

My patience is above normal and I often let live when performance isn’t up to mark.

The app loads slowly even in 1Gbps WiFi but I’m ok with it. Sometimes app is unstable, wouldn’t startup and requires me to delete and reinstall but its only about once a month, I accepted it. The movies are decent but I can watch each blockbusters like 5-10 times before something else comes available the following month, but I understand it’s just business.

This time when I log in, it says I’ve reached the maximum number of devices when I watch from my usual one and only iPad Air, I kinda hit the limit of my patience and unsubscribed it. After 1 weeks, it still gives me the same problem.

Developer Response ,

Hi Henry! Thank you for your feedback and we apologize for your recent experience accessing the FOX+ app. We would like to clear your login history and you may drop us an email at support@foxplus.com or leave a message on our FOX+ Facebook page. We would like to discuss what occurred and how we might make it up to you. Your patience is greatly appreciated.

jetaimie ,

Fire your developer. I’ll give 0 star if I can

If you see that no one subscribed to this, it’s definitely because of the app’s performance.

1) There’s no “continue watching” list
2) when you do find the movie you were watching halfway, it starts from the beginning.
3) horrible interface when watching with carousels on the left and right blocking the view
4) forward and back is 30 seconds instead of 10 seconds. Why???
5) subtitles must be selected again in the beginning of each movie

Developer Response ,

Hi! Thanks for letting us know and we apologize for the inconvenience this may have caused you. We acknowledge your feedback and we are hoping that we can address these in the near future. Your patience is very much appreciated as we are in the works of improving and building the app for your satisfaction. In the meantime, you may email us at support@foxplus.com or drop us a message on our FOX+ Facebook page if you have a current concern about the app - we're more than glad assist and hear your thoughts.

jaResseJ ,

Buggy unoptimized mess

The collection of shows and movies are good and competitive.

But the app itself is such a mess. Half the time it will fail to start a video. The other half it won’t even allow me in the app.

It’s amusing to know a company as large as fox can have such incompetent people creating an app.

Developer Response ,

Hi! We apologize for the difficulty you are having with accessing FOX+. This is not the experience we want you to have. Please try the following steps below that may help resolve the issue: 1. Force quit or restart the app first. Log out from all of your device/s. 2. Clear cache, uninstall the app, restart device then install the app again. Please be informed that once you uninstall the app, the downloaded items will be removed. 3. Log in with your account. To know more troubleshooting steps, please contact us at support@foxplus.com or via chat on FOX+ Facebook page. Our Technical Support would like to discuss what occurred and how we might make it up to you. We look forward to hearing from you and we appreciate your patience.

Information

Provider
Fox Networks Group Singapore Pte Ltd
Size
146.8 MB
Category
Entertainment
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch. Apple TV.

Languages

English

Age Rating
Rated 12+ for the following:
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Sexual Content and Nudity
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Profanity or Crude Humour
Infrequent/Mild Horror/Fear Themes
Infrequent/Mild Cartoon or Fantasy Violence
Infrequent/Mild Realistic Violence
Copyright
© Fox Networks Group
Price
Free
In-App Purchases
  1. FOX+ Monthly Subscription S$ 6.48
  2. FOX+ Monthly Subscription S$ 9.98

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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