GRAB DRIVER - THE APP FOR DRIVERS
- Be your own boss. Earn more by driving with Grab whenever you want.
- Track your earnings easily in the app.
- Get access to exclusive benefits, training and support.
WHAT IS GRAB?
Grab is a smartphone app that efficiently matches Drivers with passengers. Whether you're a private vehicle driver hoping to fund your dreams, or a taxi driver looking for the most efficient way to get a passenger, Grab is the right partner for you.
READY TO GET STARTED?
Step 1: Download and install the Grab Driver app.
Step 2: Open the app, tap on 'Sign Up', and we'll guide you step by step till you're ready to hit the road and start earning.
DOWNLOAD THE GRAB DRIVER APP AND SIGN UP TODAY!
Still have questions? Visit us at www.grab.com/driver/ for more info. Grab is currently available in Malaysia, Singapore, Indonesia, Thailand, Vietnam, Philippines, Myanmar and Cambodia.
Please note the app will no longer be hosted at http://partners.grab.com/ios/latest and will only be hosted on the Apple App Store.
This update contains improvements for better app performance so you can continue to drive with Grab easily.
Ratings and Reviews
Auto off and on frequently
The apps tends to auto off and then instantaneously on again. There were occasions where the apps would go off mode whilst we were on navigation screen. We have to manually toggle back to grab apps and on the apps again.
There were times passengers complaint that their apps shown that we have not arrived (4-5 mins) but in reality we have already arrived.
Distance computation is always faulty because when we referenced with either google map it Wase, grab distance at least 50-60% of the time fall short. This led to wrong fare computation. The drivers lost up the most in this situation. I believe grab apps didn’t take into consideration of route accessible by car.
Okay user experience
Had to toggle between navigation app and driver app too frequent. UI design kind of B grade touch and feel, and improvements are needed like notify passenger when pickup location is nearer rather than user press I’ve Arrived, and also missed few incoming requests while on navigation app or attending to passenger needs like help passenger to unload their luggage. I know it has auto accept but some driver prefer manual and I guess knowing passenger pick up location is important too prior to start the ride journey because if I auto accept it but I am not sure or do not know where is it might cause the passenger to wait longer and I think manual can help planning the next route too because it allows driver to have a quick pause moment. I think it can be more streamlined to fewer tap during picking and dropping off passenger. I think it would be fair to both driver and passenger to include cancellation fee to passenger if the arrival time within 4-5 mins to the pick up location as we, driver made effort to go to the passenger.
Developer Response ,
Hi Yuddy7, Thanks for the feedback. We will share this with our engineering team for future improvement! :)
This is a very selfish company who doesn’t take care of their own drivers but only care about face value, hope competitors take over them and kick them out. It’s a matter of time they’ll loose drivers and riders to competitors. If a company is honest and good, there won’t be so many negative feedback. If 1 or 2 out of 10, it’s normal but this is like 9 out of 10 and the 1 positive feedback is very likely their own people, not surprise as they use to pouch uber drivers by sending their part time unprofessional ambassadors to take short uber rides and try to pull them over illegally. U can ask any uber driver. Please change your company name to Crap. And please can’t stand your hypocritical reply saying ‘ thanks for your feedback and we’ll forward to the team to improve our system when I know you won’t do it, it’s a copy and paste answer. Crap company with crap ethics and always pretending to say ‘ we care we hear. Please change to we crap and we grab !
Developer Response ,
Hi there! Sorry to hear that you feel this way. Can you write to us via our in-app help centre so that we can understand your concerns better? Thank you!
- GRABTAXI HOLDINGS PTE. LTD.
- 236.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Cambodian, Indonesian, Malay, Simplified Chinese, Thai, Vietnamese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © GrabTaxi Holdings
Up to six family members will be able to use this app with Family Sharing enabled.