Grab is Southeast Asia’s Superapp. Use one app across eight countries to get around, order food and groceries, reserve tables, find restaurant deals, and more, all in one place.
In a rush? Find a ride that works for you, whether it’s a taxi, carpool, or private hire. Order from your favourite restaurants and get food delivered straight to your door, or plan a meal out with table reservations and deals through Dine Out. Had a long day? Skip the trip to the store and get groceries delivered instead. No wallet? No problem. Pay across the city directly with Grab.
All in one simple, convenient app. Whether it’s dinner, daily essentials, or a last-minute ride, Grab helps you get it done.
Find taxi and transport services for any budget. See upfront, fixed fares using JustGrab or GrabTaxi, or schedule your trip in advance. Share your ride with Saver, or choose Premium for a more premium experience.
Ride in comfort with GrabCar, GrabCar Plus, or GrabCar Premium. Need extra assistance? GrabAssist offers more accessible rides with trained drivers from the Agency for Integrated Care. Travelling with others? Options range from child-friendly rides with GrabFamily to larger vehicles with GrabCoach.
Dine out, order in, or stock up at home. Get deals when you reserve a table with Dine Out, or order from your favourite restaurants and stores with GrabFood. Order groceries, healthcare, beauty products, gifts, and more with GrabMart, often delivered in as little as 30 minutes.
Need to send something? Book affordable, reliable, insured couriers with GrabExpress. Forgot a birthday? Send a digital gift card with GrabGifts.
Use GrabPay for seamless shopping, with secure, cashless payments across transport, food, and everyday purchases. Explore flexible insurance options with GrabInsure and manage everything in the app.
Need more flexibility? Pay for food, groceries, or shopping at the end of the month with PayLater by Grab.
Earn rewards as you go. Collect coins and redeem them on deals with the GrabCoins catalogue.
Did you know? You can use Grab in 8 countries: Singapore, Indonesia, Malaysia, Thailand, Vietnam, the Philippines, Cambodia, and Myanmar.
Find out more: https://www.grab.com/
Facebook: https://www.fb.com/grab
X: https://X.com/grabph
Instagram: https://www.instagram.com/grab_ph
Privacy policy: https://www.grab.com/privacy
Terms of Service: https://grab.com/terms
OSS attributions: http://grb.to/oss-attributions
i don't really have that much time on my hands currently. Working a few jobs where I'm never away from my laptop, or phone, answering emails and responding to clients. It makes finding the time to do normal daily routine items difficult. One of those has been grocery shopping. I'm glad grab added this to part of their offering, as I'd already been using it as a taxi service now and again. And it was when I was on the app to do just that, that I discovered you can order groceries. What's more is that there seems to be promotions and a wide variety of stores to choose from. One of these stores I love but it would take me quite a while to get there and back, time I'd rather spend improving my business, or enjoying a little downtime watching movies. Which I can do now whilst I wait for my shopping to promptly arrive at the door. It's always fast and the items are never damaged, delivery drivers are friendly and I can rate the service I recieve - which is a great system for keeping everthing to a certain standard. It allows me to easy keep my fridge packed with delicious foods and snacks, whereas before, I'd find it empty and have to take the trip to the shop, such an inconvience. I'm going to continue to use the app when I move soon to another city, I'm pleased to see that grab opperates there to. Fantastic.
Automated response bot of a specialist Grab issue solver
AnnonynousDon
I had previously ordered a food item with item ID A-5NHA9RXWWF4Q, from Jibril. Items arrived well and i found out later that i have a missing carbonara and an incorrect item sent, i got a mild spicy chicken thing with rice instead of a butter squid with rice. I sent a report on this to grab and Jasline attended to me. I have attached a picture of a mantou and chili lala dish, with a salted egg squid dish with rice and the wrong item mentioned above. i was not able to include in the carbonara dish since i did not receive it at all. a picture sent by me was with the lids closed but still identifiable. Jasline, being the bot that she was, kept on replying that without any proper justification, she was not able to refund me for the missing and incorrect items, which i find puzzling, despite the picture sent and with descriptions. This kept on going and was bounced off as solved. Then i reached out again and another agent replied, and he/she agreed with me. But due to it being an issue that is few days passed, they could not do anything at all. i understand that but still i wanted compensation tor things that i did not received. That seems only fair right. All i ask was maybe vouchers totalling up to the missing items. But, the issue was still then. bounced off and back to Jasline where an automated response was still sent and refused of anything at all. I work in the service industry and i understand the hardships service workers have to endure. Never will i ever post a false report or anything at all to take advantage of it. therefore, this issue was really mishandled inappropriately and i am not happy at all on this.
Issues with GrabFood Delivery
M!k3Li
Recently, my family has been encountering troubles when trying to arrange for food deliveries through the app. Besides the increasing occurrences of missing food and drink, and errors in our special requests, which could be seen as the fault of the restaurants, the main issue is the interface when trying to arrange for the food’s arrival. Usually, to avoid the dinner rush, orders are placed around 430pm. With the timing, delays are acceptable. However, the app will only display the delays as they occur, meaning that the initial estimate of food arriving by 530pm can be pushed to 630pm and beyond. At this point, the app claims that since our orders are in the kitchen (through a digitised system that does not seem to have any other response), the order cannot be cancelled. That can be accepted, since the food is already being prepared. The main issue, is that at some point, it seems at Grab’s convenience, they consider that their drivers are unavailable and cancel the order with no input from our side. Just today, my family was left without an order, in the middle of dinner rush, so we had to resort to instant noodles. That is fine, but if there had been ANY level of communication from Grab at an early point, other proper arrangements could have been made. Instead, we were left with an unfulfilled order, and nothing but an empty, automated apology from Grab. Highly disappointed.
Developer Response
Hi there! That’s not the experience we want you to have. Can you write to us via our in-app help centre or via Facebook at m.me/Grab so that we can assist? Thank you!
I am sadge 🫠
cutting-edge-bananas
Default prices are exorbitant, sometimes double the price of getting them in person (upfront, not including service or delivery costs). Additional service fees are charged afterwards, delivery vouchers don’t always give full coverage - eg. 3 dollar vouchers don’t always discount 3 dollars from your order because they separate service fees and delivery charges. All this is honestly okay because grab is a for profit business, but if you’re gonna charge so much I’d expect service to be at least decent. In terms of feedback, grab has always responded quickly - for instance when requesting a refund i would always get a response within a day, but when it comes to the actual deliveries, it’s always been subpar. Deliveries sometimes get delayed for over 2 hours, and yet I’d be unable to cancel the order, nor would I get compensation because for some reason, the times and estimates get pushed back, regardless of whether I choose the express or normal option - ironically sometimes going with saver saves me more time than the times when I choose to go with the express mode of delivery. Grab riders also have the option to mark their orders as complete before they arrive, voiding the compensation we would’ve gotten should they have put in their actual times. I honestly don’t expect grab to do anything about this because there’s honestly nothing that can be done about this. For any newcomers reading this, Grab is addictive in the sense that you’re bound to get “addicted” to the app. So it’s a lot better to go out and buy food yourself. Only use grab as a last resort.
Developer Response
Hi there! This feedback will be shared with our app team. Sorry for the trouble this has caused you. If you need further assistance, please contact us directly via the Grab App Help Centre or drop us a note on FB at m.me/Grab. Thanks!
Some say bugs are the future of food: They are rich in protein and can be sustainably produced for mass consumption. In fact, some 2 billion humans on the planet eat bugs as part of their diet. But when the bug is in an app, we won't want you to eat it. And we certainly won't try to make more of it.
Update your Grab to 5.412.0 to get rid of bugs from your everyday app experience.
Version 5.412.0
The developer, Grab.com, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Financial Info
Location
Contact Info
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contact Info
User Content
Usage Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
GRABTAXI HOLDINGS PTE. LTD.
Size
415.5 MB
Category
Travel
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
