The improved KFC Singapore App now accepts dine-in and takeaway orders, apart from delivery. Order and pay with a touch of your finger from wherever you are – at a KFC restaurant for a dine-in meal, on your way home for a takeaway order, or where you’re at with the the food delivered to you. Bid goodbye to long queues!
When your piping hot order is ready for collection, a notification will be sent to your mobile phone. Just flash your order number at the pick-up counter to collect your order.
Simply register an account to start browsing the menu. Plus, get first dips on new promotion and exclusive rewards. Enjoying Finger Lickin' Good food has never been so easy! This service is now available at selected stores island wide.
Ratings and Reviews
Late Delivery and Terrible Customer Service
The order was more than an hour late, and the customer service/duty manager of the shop decided to do nothing about it until we called twice. According to the manager it was raining super heavily and his staff will have to risk their lives to deliver fried chicken to us, so he decided to not do anything and just let us wait for an hour. According to him, it was raining dogs and cats but where we locate (<15 minutes) distance has no rain.
Really amazed by KFC’s customers service, have not encountered such bad services since I started using online food delivery years ago. Hope KFC can train their staffs better instead of just pouring in millions for advertisements🥳
Under appreciated app
I stumbled across this app a year ago and honestly, buying KFC has never been the same. Probably used it a dozen time to get both eat in and pick up orders. Has worked perfectly so far and every order has been waiting for me when I reach KFC. The reviews seem overwhelmingly bad cos people only review it when things go wrong but not when it works as expected. Haven’t seem Macs or any other fast food place match this yet. And I don’t think people get how much easier life is when you don’t have to wait in the god awful Qs after your done working 10 hours and just want to go home with some fried chicken. Kuddos to the app team
Inconvenient for first time users
The queue was not long at all, and the staff approached me to try out their app. I gave it a try since I was not rushing to get my lunch. It took approximately an additional 5-10mins to download the app, add the order to cart, and add credit/debit card details. Ordering at the counter could have taken less than 5mins.
After placing my order through the app, I waited for my order. The order tracker is practically useless because it does not update when your food is ready. I waited for quite long while I see other people getting their orders first.
Not bad, but definitely needs improvement. Thus, 3 stars.
- KENTUCKY FRIED CHICKEN MANAGEMENT PTE LTD
- 84.7 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- © Copyright 2011 Pizza Hut Singapore.All Rights Reserved.
Up to six family members will be able to use this app with Family Sharing enabled.