The team at Klook has been hard at work doing everything we can to improve your Klook App experience. And some pretty annoying bugs have now been fixed!
Ratings and Reviews
Klook, my purchase app for travel
In the past, I was quite skeptical on using apps to purchase activities tickets online as some were scam. I don't want my holiday to become a not enjoyable one until I decided to try Klook on my Japan trip. I purchase USJ, DisneyLand and the Airport Transfer Services without any hassle. From then on, I will purchase services from Klook if there are available in that country. So far, I have used their services in Malaysia, Thailand and Japan of course more to come. Thank you Klook for providing services with discounted rates(for some activities)
Klook has their instructions all over the place which made it difficult for my friend and I to book. We ended booking wrongly and contacted them immediately to try to change it but klook did not provide a phone number and we had to do it through the app's contact site. Klook took a long time to reply us through email, even though they claim to be 24/7 and did not allow us to change the booking to a later date so the pass we booked would be valid. We even offered to receive a full refund in credits so we could book again at a later date but klook insisted on a 10% cancellation fee, even though we had informed them immediately. Klook did not offer any alternatives other than cancellation of the booking, so we had no choice but to pay the fee 😡
Developer Response ,
Thank you for choosing Klook and leaving us a review.
We are very sorry to hear about your unsatisfied experience with us. Our customer service line is particularly busy during public holidays and we sincerely apologize that your issue wasn't addressed soonest possible. We understand your urgent needs on the road, however tours and activities availability might be intensive during holidays. We apologize again for the inconvenience and seek your kind understanding.
Fantastic app with great offers for travellers
I just fell in love with this app last week while we were traveling to Taiwan on holiday.
I booked the following : Wifi router, airport pick up, High Speed Rail tickets, entry to many attractions including a small sheep farm in the mountains (!!), And the most amazing was that they even had an offer to buy my favourite brand of Taiwanese pineapple cakes (which only has 1 shop and none at the airport) to be delivered at the check in area of the airport for just $4 extra delivery charge.
Highly recommend the app to anyone traveling in Asia
- Klook Travel Technology Limited
- 206.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Indonesian, Korean, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © 2014 - 2018 Klook Travel Technology Limited. All Rights Reserved.
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.