Lalamove - Affordable Delivery 4+
Truck & Van deliveries
Lalamove Media Limited
-
- Free
Screenshots
Description
Lalamove – 24/7 On-Demand Delivery App
Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.
Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 11 markets across Asia and Latin America.
What’re our edges?
Fast and available 24/7
Whether you need a rush delivery in the middle of the night or a scheduled delivery during regular business hours, Lalamove has got you covered. On-demand, same-day, next-day or scheduled deliveries? Multi-stop pick-up and drop-off points? All at your fingertips.
Wide range of vehicle options
You can choose from a range of vehicles, including motorcycles, vans and trucks, depending on the size of your shipment. Whether you're delivering a single document or an entire truckload of goods, Lalamove has the right vehicle for the job.
Efficient and cost-effective
Our affordable delivery service cuts operation costs for SMEs and Corporates. The transparent pricing system means there are no hidden costs or fees, making it easy to budget for delivery expenses.
Reliable and professional drivers
Your package is always in safe hands. Our drivers are trained, experienced and dedicated to providing the best possible service to our customers, ensuring that your deliveries arrive at their destination on time, every time.
Real-time tracking for peace of mind
Once your shipment is on its way, you can track its progress in real-time using the app. This means that you can stay up-to-date with its location and estimated time of arrival, giving you peace of mind and allowing you to plan your day more effectively.
What do we deliver?
We support delivery of all sizes, from couriers for small and valuable goods to shipments for heavy & bulky items:
• Furniture
• Moving home & office
• Wholesale goods
• Construction materials
• Medical equipment
• Hardware / electrical goods
• Apparel
• Large & oversized items
• Urgent documents
• Food & beverages
• Groceries
• Flowers & gifts
• Fragile parcels & packages
How does it work?
Book your on-demand or scheduled deliveries in seconds!
• Open the Lalamove app
• Set pick-up and drop-off locations
• Select vehicle type
• Choose payment method
• Match with a driver and track your delivery in real-time
You can also place deliveries via our web app on www.lalamove.com! Simply upload a CSV file with details of all your drop-off points in one go.
Talk to us
For more info, please contact us at:
Lalamove HK - info.hk@lalamove.com / +852 3701 3701
Lalamove VN - support.vn@lalamove.com
Lalamove ID - cs.id@lalamove.com
Lalamove TH - info.th@lalamove.com
Lalamove SG - info.sg@lalamove.com
Lalamove PH - www.lalamove.com/en-ph/
Lalamove MY - www.lalamove.com/en-my/
What’s New
Version 112.1.0
- Bug fixes / Crash fixes
Thank you for choosing Lalamove. We keep on optimizing to provide great service to our customers. Please download the latest version to enjoy your best experience in fast & simple intra-city delivery among Asia.
Ratings and Reviews
Worst customer service
The people on the chat will just re direct you around and no clue what they are doing. Their help chat has no function for you to share photos to resolve problem. And they did not have a local number for you to phone them. You will end up with issues that cannot be resolved. I have top up my wallet with $ but I can never used it as the app kept issuing my orders with cash only. And none of the help support can resolve the issue. Just kept re directing you to unrelated web link and disappear from the chat. Another just ask you to re install your app over and over again.
Horrible delivery time and customer service
Drivers stack orders and take more than over 1.5 hours to deliver. When confronted, driver merely provided an excuse saying that the phone is faulty and wasn’t able to respond accordingly. It was evident that the drivers were all taking multiple orders, with the GPS showing the drivers traveling to multiple locations (which aren’t near). Furthermore, when it comes to customer service, the officer was able to identify that the problem was with orders stacking. When it came to problem resolution, the officer provided a form to escalate/raise an issue. The form will, without fail, be rejected with the company siding with the driver.
Simply put, do not advertise your service as delivery on demand, misleading your consumers. If you want your drivers to stack orders, at least ensure that they are able to deliver the parcels within a reasonable time frame. 1.5 hours is simply not.
Previous app was better
Previous app was better and easy to use .. I hope Lalamove will improve this app. After one order confirmed we can’t add another order to it even if another order is in same area or block ... we need to have address saving option and while adding address if. Y rider assign all address details disappear we have to write all over again ...
App Privacy
The developer, Lalamove Media Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Lalamove Media Limited
- Size
- 112.4 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English, Bengali, Indonesian, Japanese, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- 4+
- Copyright
- © Lalamove Media Limited
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.