Shop now and save more with limited-time deals!
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
Don't miss out — Lazada 8.8 Sale!
Get exclusive discounts! Limited-time price drops on LazFlash, your favorite brands on sale on LazMall, the trendiest items on LazBeauty, and enjoy FREE shipping!
NEW USERS also get special promos and discounts!
Shop now and save more with limited-time deals and offers!
Featured updates:
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!
AUTHENTICITY GUARANTEED
LazMall – Lazada's flagship offering for branded products ensure genuine, authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – Directly from brands to you. Enjoy 10,000+ global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more.
FIRST ORDER BENEFITS
Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply
SECURE PAYMENT
Pay securely through multiple payment options;
1. Cash on Delivery
2. Lazada Installments
3. LazWallet
4. Secure Bank Transactions
APP HIGHLIGHTS
1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts
2. Personalized Recommendations of Products, Categories, & Brands
3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More
4. Customer Ratings & Reviews
5. Q&A for Direct Customer – Seller Interaction
6. Order Tracking
7. Fast Shipping
8. Log in via Facebook and Google
9. Sharing via Facebook, X (Twitter), Whatsapp, and more
PERSONALIZED RECOMMENDATIONS
Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU.
BUYER GUARANTEE
Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies.
LAZFLASH & VOUCHERS
Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day.
BEST CATEGORIES
Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more.
***Most Trusted Online Shopping Destination in Southeast Asia!***
Indonesia
Marketeers 2017 – Best WOW Brand for E-Commerce
Thailand
2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
Singapore
Asia One People's Choice Awards 2015: Top 3 E-Retailers
Philippines
Readers Digest Most Trusted Brand Award 2014 – Gold Standard
Countries supported
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam
*DISCLAIMER*
Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this.
Have been using Lazada & Redmart for quite a few years. Product variety and logistics handling are surely very important, and I have to say you have been doing a good job, but one point I want to raise is the user interface, which is equally important, if not, more. Whenever I do grocery shopping I go for Redmart for sure, but when it comes to other types of shopping, I initially search on Lazada, but eventually would give up for Shopee. Different from any other e-commerce web, the lazada product display page does not have alignment, and that “hurts” eyes. Customers are more interested in getting product info, doing comparison in the simplest, cleanest way. Having creative but not practical “designs” on the user interface is not doing much good to shopping experience. What’s more, after click into a specific product link, the title font is always bigger than the product pictures and contains too much info, how does do anything good to consumers who are mostly visual hunters? There might be people come to e-commerce web already knowing what exactly they need to buy, but majority does not, and they are happy to caught by attracting pictures. I will continue to support Lazada group but also hope to see some improvement in future.
Developer Response
The Lazada team would like to thank you for your trust and confidence in using our online shopping platform. We promise to continuously improve on our system to serve you better in the future. If you experience any dissatisfaction during your shopping experience, please contact us directly via the Lazada in-app help centre.
Cruel and deceptive on shipping options
Reviewer 5674
I’ve been satisfied with Lazada for 3 years up until now. Seems like the priority same day delivery is a sham just like Shopee. In fact it’s even worse. The standard delivery was $1.99. I paid $4.99 for priority same day delivery because I needed my AirTags before travelling. The delivery attempt has failed 2 times so far and it’s already a Sunday now and for no good reason other than “driver overload”. All I get as compensation is 1 dollar lazcash which does not make up for the 3 extra dollars I paid for the delivery. Granted the AirTags are much cheaper than retail, but it just seems like you’re not making an effort to live up to your delivery promise because either way you will still make a profit. This isn’t even a problem with a third party delivery company that you are failing to control. This is your very own Lazada Express. If you are struggling to deliver my priority package on the same day then what about all the other priority packages? Something is seriously wrong.People actually rely on this to get things they really need by a certain date. If you continue doing this you will only be destroying your reputation.
Developer Response
Reviewer 5674, we truly appreciate your loyalty over the past three years. It’s disheartening to hear about your recent shipping experience, especially when timely delivery is so crucial for your travel plans. Your feedback on the delivery attempts and compensation is invaluable, and we’re escalating this internally. Thank you for helping us improve!
Terrible customer service and delivery
jasomeone
This was my first time using Lazada and I was shocked by the terrible customer service. So I bought this product and the seller marked it as delivered while it was not even delivered. I asked the seller about it and they claimed that it was a system display issue and that the order will be delivered in arnd 20 days. I was shocked cos this is clearly not a system display issue but the seller trying to show their own punctuality on records. I knew I couldn’t trust this seller so I decided to ask for a refund. I even attached a screenshot where the seller had said that they have yet to deliver the product but they mark the system as delivered. But guess what, my refund request was rejected the next day like why. Shoppee or other platforms would not even ask for proof if the product is not delivered. And the thing is that if this product is delivered after 20 days, I would have no way of returning it if it was faulty as there is time limit for return/refund. And ~20 days more to deliver the product after marking it as delivered is actually insane. When I saw this, I immediately called the customer service helpline but guess what I was only responded by an automated recording asking for my query every time and then total silence. I called them more than 4 times but no response. Terrible customer service. I am gonna uninstall this app after I get my order/ refund. Disappointed.
Developer Response
Kakak, it's truly disheartening to hear about your experience with our customer service and delivery. We appreciate you sharing these details, and we want to assure you that your feedback is important to us. We have escalated your concerns regarding the delivery and refund process, as well as the difficulties you faced in reaching support. We're committed to making improvements and hope your future experiences will be much more positive. Thank you for your valuable insights, and we genuinely hope to regain your trust moving forward.
Distained Experience
ztan021
All you need is one bad incident. I have been a loyal Lazada over the other S brand online app over 7 years. I have always been a responsible shopper and not abuse any return policy or refund policy. In April 2025, I purchased a baby milk formula and when I received it it was totally contaminated; tin is opened and milk powder exposed. It should be reasonable and normal to raise a refund / return process. Turned out to be a horrible conversation where Lazada rejected the claim as asked for proof of unboxing. Through multiple contact with call centre and online help chat, they are asking time and time again for evidence despite sending over 5 photos and 1 video to both the retailer and Lazada. Yet they still gave me 24 hours to provide more evidence to dispute the refund. It was eventually refunded after waste of 1-2 hours of my time across multiple contact points with a chat box trying to explain the difficulty of uploading video. I don’t think shoppers need to be put through the kind of experience I have went through, given it is a simple clear cut exposed food product case. All you need is one bad experience for people to try out available alternatives. In the worst case, I’ll rather regress to traditional method of going to physical supermarket. You have lost all of my trust Lazada.
Developer Response
Thank you for sharing your experience with us. We sincerely appreciate your loyalty over the years, and we regret the challenges you faced during your refund process. Your feedback is important, and it highlights areas we need to improve. We hope to regain your trust in the future.
Don't miss out — Lazada 8.8 Sale!
Get exclusive discounts! Limited-time price drops on LazFlash, your favorite brands on sale on LazMall, the trendiest items on LazBeauty, and enjoy FREE shipping!
NEW USERS also get special promos and discounts!
Shop now and save more with limited-time deals and offers!
Featured updates:
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!
Version 8.4.0
The developer, Lazada Group GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Lazada Group GmbH
Size
109.3 MB
Category
Shopping
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.