LG ThinQ 4+

LG Electronics, Inc.

    • Free

Screenshots

Description

Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
 - Control your IoT home appliances from anywhere with our app.
 - Get personalized recommendations for managing appliances based on usage history.
■ Monitor your energy consumption data quickly.
 - Use Energy Monitoring to compare your power usage with your neighbors’.
 - Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
 - Use the Smart Diagnosis function to check your product’s status.
 - Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Conveniently reference LG home appliance manuals in one place.
 - Access a range of content, including function descriptions and essential usage solutions for products.

※ Services and features may vary depending on your product model and your country or region of residence.

The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")

[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.


• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To view photo/video on your smartphone on the TV.

• Media and Apple Music
- To view photo/video on your smartphone on the TV.

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• HomeKit
- To add IoT-based products

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.

What’s New

Version 5.0.25140

Dark mode is now available for the ThinQ app.

Ratings and Reviews

4.5 out of 5
1.3K Ratings

1.3K Ratings

EK Eugene ,

Timer function helps me saves time

I usually set a timer for my washing machine so when I wake up or come home from work and it’s done and just waiting for me to hang dry the clothes. Although this is not really a smart device function it’s just a simple setting up a timer the app can be used to monitor or maybe pause it remotely if you happen to forget to put in some more clothes. Overall happy with the machine and the app integration.

Developer Response ,

Thank you very much for your feedback. Our app developers are working to provide a better customer experience. ^LG

404waldonotfound ,

Very slow and few functionalities.

Updated review. Is there a reason it stores over 100Mb of data on iCloud? I chose to backup to iCloud so it’ll be easier if I choose to change my phone but it’s taking up an unjustifiable amount of storage.

It takes forever to figure out how to get the app to work. If your 4G is not switched off before connecting it’s impossible to connect your device to the app.
This app also has a comparatively much slower loading time when it comes to updating the status of the LG device.
There is also not a lot of features for you to control your device. I have a LG washing machine and it’s awful that if you are controlling it with the limited functions available on the mobile app, you can’t control it on the washing machine itself (have to deactivate remote control).

aimin92 ,

What went wrong?

I use LG ThinQ app to link my dishwasher to my phone. The app would remind me to add rinse aid, dishwasher salt and even perform machine wash after 30 cycles. When it is time to perform any of the actions mentioned above, the dishwasher would also notify me by blinking the individual indicator light. Somehow, after using the app for 6 months, this function suddenly disappeared. I now have no idea if I should add rinse aid or dishwasher salt. I even have to manually check if it has reached 30 wash cycles before I perform the machine wash. I called in and customer care passes the blame to technician and technician passes the blame of the app. LG doesn’t came up with a concrete plan on how to resolve this matter properly. Everyone in LG is pointing fingers at one another, wonderful.

App Privacy

The developer, LG Electronics, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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