LumiHealth 17+

could be better with event updates! (review of 1 year experience)

LumiHealth is a very rewarding app for apple watch users and also motivates you to be a better version of yourself. However after 1 year of having this app, I got bored of the simple repetitive, and non-interactive interface (cannot explore the map, can only scroll up and down) and wish that there are special themed events every now and then to earn more coins. Firstly, I would suggest having a local leaderboard so that we can compare our activity to other apple watch users in Singapore, or even a social leaderboard where we can compare our activity to our selected contacts also on LumiHealth and also motivate one another to reach our goals. 🏆

Secondly, I would also suggest a monthly challenge where events could bring in festive themes such as "Exercising away the Chinese New Year goodies" or "Reach your New Year's Resolution Goals this New Year's Eve". This will help LumiHealth to stay relevant with events in Singapore and even encourage more new users to sign up and come onboard LumiHealth during such special events (CNY, Christmas, Halloween, etc). 🧧🥮🎄🎃

Thank you LumiHealth Team for reading my long suggestions, I'm really hoping to see these exciting events in LumiHealth soon as a loyal user of LumiHealth! All the best in pitching these ideas to the development team and have a blessed day to anyone who reads this ☺️

Very motivating app - but issue with redeeming coins since late February

When I got my Apple Watch in November 2020, the Apple store sales associate recommended me to use this app to exercise and gain points to redeem vouchers.

Ever since then, I have felt very motivated to exercise and give more points to Lu to move forward to the next coins milestone so I can go to NTUC to redeem vouchers. Now close to 6 months later, I have lost 5kg from doing 60 minute workouts/cardio on an average of 4 times per week.

I’ve to say, this app really gave me the push I needed by enticing me with vouchers! But since late Feb, I’ve realised that I can’t redeem vouchers even though I am eligible (eg. I have 3,000 points (equivalent to $10 voucher) but I can only press and redeem 1,500 points ($5 voucher)) if not the system says that something went wrong and please try again.

Already sent email and asked for help from the technical team but still the same even after they responded and told me to wait for them to fix the bugs.. hope the redeeming function gets better soon :(

Great motivator at the start, but could do better...

UPDATE: After a few months, this is getting dull as challenges are repetitive, and I don’t really get why I am just chasing that thing through level and level without ever catching it... ... It loses its motivational value as it loses freshness.

I love this. It’s made my lifestyle healthier in just a fortnight with its fun challenges and non-preachy info nuggets. Lumi is very cute too, and the graphics and writing is pretty decent (exceeds my expectations). The one complaint I have though is that I wish the story would not ‘update’ when I’m not using it. I don’t check on my app everytime I achieve something or finish a challenge, and oftentimes, when I next click on the app (which might be twice a day or so), I find that my ‘story’ has moved on a fair distance and I’d have missed the cute animation that comes with each progressive step - saddens me to have missed the fun! I even missed the end of my Chapter 1, and hence have no idea how that ended and where I now am. Please only ‘update’ our stories when the app is open - or please let us view our old updates/animation/videos!

Developer Response ,

Hi qwerty.,?, we're delighted to hear of your positive experience with our app! Thanks for the feedback and we will share this with our design and development teams for review.