Maxx - Data to the Maxx‪!‬ 4+

I just want to share my experience about the reception at this place was not able to get the Maxx internet, this cause our family to be so unhappy. Could you please help with your internet service for not letting us customer feeling so stressed that I cannot even make a normal phone call. So sad. To Maxx network.

Hi Ng. JN! We're sorry to hear this! If issue persists after reset network setting and restart phone, your concern will be best discussed with the designated team at 1693. Just press option 2 for Maxx. Our officers are ready to take your call between 9am – 9pm daily. Thank you - Sam

Unable to change plan in app

Hi Zetafreedom, sorry to hear this! Your concern will be best discussed with the designated team at 1693. Just press option 2 for Maxx and you will be connected to our next available officer for assistance, available between 9am – 9pm daily. Thank you - Sam

App is horrible. Needs a revamp.

Port-in took me around/more than a week even though other lines only take 1-2 days to do so. Imagine having no access to OTP for a week since your number is changed for the time being during port-in. Also no SMS notifications since most notifications are tagged to your original number.

Yes the promo deal is good but don't be fooled.

Hi Jay NJY, thank you for highlighting this to us. We are glad that you reached out to us about this matter, as it will help us improve our services. We look forward to serving you better - Sam