With a brand new look, the new McDelivery® Mobile App brings you a smoother, easier ordering experience. Whether you’re at home or in the office, we deliver your favourite McDonald’s meal right to your doorstep!
Download the new McDelivery® App now!
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Ratings and ReviewsSee All
Worst food app ever!
First, the app always pressure you to complete the order within certain number of minutes. Second, the track order button is useless. It only shows you your order was received or delivered. No real time update on the status. Third, estimated delivery time provided cannot be trusted at all. While ordering today, it showed me estimated delivery was 1:45pm. After paying, it showed 2:10pm. Worse, my order didn’t arrive per schedule. Fourth, no hotline number nor chat box was provided to report issues. I had to google for phone number to find out about my order. After waiting for 15mins, customer service picked up the phone and told me branch manager would call me. No call received. Then, delivery guy turned up at 3pm - more than 2hrs after my order. I was so angry I refused to accept the order. I’m still waiting for the branch manager to call me to apologize. 😡
Cant even load
Was hungry and tried to open up mcdelivery app to make an order. But great, the app is stuck at the landing page for so long. Tried another alternative - headed down to mcdonalds website and tried mcdelivery thru the website, still the same issue. Brought me to the mcdelivery page and it showed an empty screen on my phone. Mcdonalds, please fix this issue of your app whereby users are hungry at late hours and cant even seem to order anything on the app. Whats the point of creating an app to allow users to order food in wee hours and we cant even make an order? Had to literally head down to the nearest mcd which was like 3 busstops away to get my food, which is ridiculous as to why you guys created the mcdelivery app, in the first place. If there was a 0 rating or even negative rating, i would gladly rate this app or rather, the whole mcdelivery service, as that.
A very user-unfriendly app
Tried multiple times to register as a new user, always getting stuck at the profile setup page and the app just broke down every time. Fine, have then used the guest order to place an order. The ordering process is not as simple and intuitive as other delivery apps. And after you made a order the system asks you to register as an user, which I did. However, once I’ve done that, my order record is all gone, couldn’t trace back my guest order at all.
I had to check my mailbox for the order email to find the order number, and from there it leads to a website where you can search and track your order, but when I copied and pasted the number, it simply cannot find my order. Useless.
Now I just hope my food will really come.
Up to six family members will be able to use this app with Family Sharing enabled.